Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Estrellita Garcia

Yuma

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

10
10
years of professional experience

Work History

Sales Lead Keyholder

The Vitamin Shoppe
06.2018 - Current
  • Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Create content for store's social media.
  • Process online orders for store pickup and to ship out.
  • Receive shipment, process discrepancies and damages and put out all product on the sales floor.
  • Complete planograms and floorsets when needed.
  • Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
  • Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
  • Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
  • Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.

Retail Assistant Manager

Eddie Bauer
07.2024 - 11.2024
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
  • Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
  • Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
  • Implemented loss prevention strategies to reduce shrinkage and maintain profitability.
  • Contributed to successful store audits by consistently adhering to company policies and procedures regarding cash handling, inventory control, and other operational processes.
  • Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
  • Ensured compliance with all safety regulations, maintaining a clean and organized workspace for staff and customers alike.
  • Pick and pack online orders.

Sales Associate

Sunglass Hut
05.2017 - 11.2017
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Used in-store system to locate inventory and place special orders for customers.
  • Receive shipment and processed to put out on sales floor.

Retail Sales Supervisor

Elie Tahari
06.2015 - 12.2016
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
  • Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
  • Created a positive work environment by fostering open communication and recognizing employee achievements regularly.
  • Created and maintained positive relationships with customers.
  • Build personalized wardrobes for repeat customers and set up appointments for personalized shopping experiences.
  • Receive and process shipment and pack online orders.

Education

High School Diploma -

Yuma High School
Yuma, AZ

Skills

  • Team management
  • Store operations
  • Strong leadership
  • Customer service
  • Cash handling accuracy
  • Loss prevention
  • Inventory monitoring
  • Team training and development
  • Marketing initiatives
  • self taught makeup artist
  • Retail merchandising
  • POS software

Accomplishments

    I was promoted at The Vitamin Shoppe within less than 3 months from sales lead to assistant manager. Sales, kpi's and customer loyalty have increased and inventory has improved.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Food Tourism
  • Fashion and Style
  • Engaging in food photography and sharing culinary creations on social media
  • Interior Design
  • makeup artistry

Timeline

Retail Assistant Manager

Eddie Bauer
07.2024 - 11.2024

Sales Lead Keyholder

The Vitamin Shoppe
06.2018 - Current

Sales Associate

Sunglass Hut
05.2017 - 11.2017

Retail Sales Supervisor

Elie Tahari
06.2015 - 12.2016

High School Diploma -

Yuma High School

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Estrellita Garcia