Ethan Buchanan
Sahuarita
Summary
Dynamic In-store Personal Shopper at Safeway with a proven track record of enhancing customer satisfaction through exceptional service and attention to detail. Skilled in order coordination and relationship building, I consistently met deadlines while adapting to changing demands, fostering client loyalty with personalized shopping experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
In-store Personal Shopper
Safeway
07.2023 - Current
- Assisted customers in selecting products based on preferences and needs.
- Researched current trends to provide personalized shopping recommendations.
- Collaborated with team members to ensure seamless customer service experiences.
- Maintained up-to-date knowledge of inventory and product availability.
- Adapted quickly to changing customer demands and product offerings.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Increased client loyalty with personalized shopping experiences, ensuring their style and budget requirements were met.
- Recommended alternative products or options when specific items were out of stock or unavailable.
Education
High School Diploma -
Walden Grove High School
Sahuarita, AZ05-2025
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Prioritizing orders
- Upbeat and outgoing attitude
- Heavy lifting
- Deadline driven
- Order coordination
- Problem-solving
- Excellent communication
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CSP - Certified Sales Professional
- CPSP - Certified Professional Sales Person
Timeline
In-store Personal Shopper
Safeway
07.2023 - Current
High School Diploma -
Walden Grove High School
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