Ethan Chon
Buckeye
Summary
Passionate and dedicated individual looking to pursue a career in planning and city development. Demonstrated expertise in customer service. Focused on fostering client relationships and promoting high satisfaction through effective problem-solving and reliable support.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Community Operations Assistant
Cohere
Buckeye
07.2025 - Current
- Responsible for managing all aspects of administrative responsibilities associated with supporting the Verrado Community Life Team and the Verrado Community Association, Inc. office.
- Answered work phones and routed correspondence to correct parties.
- Coordinated daily operations to streamline workflows and enhance productivity.
- Collaborated with team members to identify challenges and develop effective solutions.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
- Efficient in the use of Vantaca.
- Knowledgeable in the process of managing landscape work orders
Ambassador
Cohere
Buckeye
08.2024 - 07.2025
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems, and implement solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
Pool Maintenance Technician
Triton Pool Perfection
Buckeye
08.2024 - 03.2025
- Developed and maintained positive relationships with clients, ensuring high satisfaction with pool services.
- Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Education
High School Diploma -
Verrado High School
Buckeye, AZ05-2024
Skills
- Customer service
- Team collaboration
- Client relationship management
- Problem-solving abilities
- Reliability
- Adaptability
Certification
• ISSA Personal Training Certificate
• CPR/AED Certified
• Food Handling Certified
• CPR/AED Certified
• Food Handling Certified
References
References available upon request.
Timeline
Community Operations Assistant
Cohere
07.2025 - Current
Ambassador
Cohere
08.2024 - 07.2025
Pool Maintenance Technician
Triton Pool Perfection
08.2024 - 03.2025
High School Diploma -
Verrado High School