- Crafting and DIY Projects
- Photography
- 3D Printing
- Designing and Printing 3D Models
- Team Sports
Ethan Kim
glendale
Summary
Dynamic and customer-focused professional with experience at Yama Sushi House and Goodwill. Proven ability to enhance guest experiences through exceptional service and effective multitasking. Skilled in managing reservations and addressing inquiries, while maintaining a calm demeanor under pressure. Committed to fostering positive customer engagement and ensuring satisfaction. Looking too seek more work.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Yama Sushi House
08.2024 - Current
- Greeted and seated guests, ensuring optimal flow during peak hours.
- Managed reservation system, maintaining accurate waitlist for efficient table turnover.
- Collaborated with kitchen staff to communicate guest preferences and dietary restrictions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Retail Sales Associate
Goodwill
05.2024 - 08.2024
- Assisted customers in locating merchandise, enhancing shopping experience and satisfaction.
- Operated cash register efficiently, processing transactions and handling customer inquiries.
- Maintained store organization by restocking shelves and arranging displays to promote sales.
- Collaborated with team members to ensure timely completion of daily tasks and goals.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor of Science - Civil Engineering
Arizona State University
Tempe, AZ05-2029
High School Diploma -
Raymond S. Kellis
Glendale01-2029
Skills
- Customer engagement
- Strong multitasking
- Greeting guests
- Handling complaints
- Table bussing
Interests
Timeline
Restaurant Hostess
Yama Sushi House
08.2024 - Current
Retail Sales Associate
Goodwill
05.2024 - 08.2024
Bachelor of Science - Civil Engineering
Arizona State University
High School Diploma -
Raymond S. Kellis