Ethan Kroleski
Paradise Valley
Summary
Dynamic retail professional with experience at Fry's Marketplace and UPS, excelling in customer service and stock management. Proven ability to enhance sales through effective product placement and conflict resolution. Skilled in POS systems and manual labor as an electrician, consistently meeting supply demands and improving customer satisfaction. Has not had a single interaction over the course of employment where the customer was left dissatisfied.
Overview
4
4
years of professional experience
Work History
Retail Merchandising Associate
Fry's Marketplace
05.2025 - 09.2025
- Worked closely with managers, suppliers, and buyers to stock retail locations.
- Provided a positive shopping experience for customers, using conflict resolution skills and customer service when problems arose.
- Monitored slow-selling merchandise and placed top sellers on display in prominent areas.
- Monitored inventory changes and ordered new stock to match and support customer demand.
- Arranged consistent shelves, bins, and racks at 3 different locations by following established planograms and other documents.
1st Year Apprentice Electrician
12.2023 - 12.2024
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Installed and handled metal conduit for wiring alongside other installations.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Learned and followed latest electrical codes and regulations from my paid apprenticeship.
Lead Retail Associate
United Parcel Service, UPS
08.2021 - 12.2022
- Primarily assisted other retail associates with their duties such as...
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions such as key-making or fingerprinting.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Bachelor of Science - Political Science
Northern Arizona University
Flagstaff, AZ05-2028
Skills
- Customer service
- Managing stock
- Managing and helping coworkers
- POS system and other sales software
- Manual labor (electrician)
- Store opening and closing
- Data entry
- Transaction processing
- Cash register operation
- Meeting supply demands
Timeline
Retail Merchandising Associate
Fry's Marketplace
05.2025 - 09.2025
1st Year Apprentice Electrician
12.2023 - 12.2024
Lead Retail Associate
United Parcel Service, UPS
08.2021 - 12.2022
Bachelor of Science - Political Science
Northern Arizona University