ETHAN TAN
Tempe
Summary
Dynamic and results-oriented senior at Arizona State University with experience at City of Mesa - Solid Waste, adept in strategic marketing and campaign management. Excelled in market research and Adobe Creative Suite, enhancing brand awareness and customer engagement. Proven track record in collaborative project execution and exceptional customer service, showcasing a blend of technical proficiency and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Assistant Intern
City of Mesa - Solid Waste
09.2024 - Current
- Assisted in marketing strategy implementation to drive customer acquisition, engagement, and retention
- Assisted in developing brand messaging that resonates with target audiences
- Developed company mock-ups and social media content to increase brand awareness
- Collaborated with cross-functional teams to ensure successful execution of projects in a timely manner
Crew Team Member
Cheba Hut Toasted Subs
10.2023 - 09.2024
- Provided accurate information about products, prices and services
- Demonstrated ability to work in a fast-paced environment and effectively handle multiple tasks simultaneously
- Mastered communication and customer service skills while interacting with customers, co-workers, and management
Photographer Intern
Resale Therapy
10.2023 - 01.2024
- Photographed special events, parties and portraits
- Gained experience shooting in various lighting conditions and environments
- Delivered edited digital files to clients for print and online use
Sales Associate
H&M Group
03.2023 - 08.2023
- Delivered consistent service to develop customer base
- Organized merchandise displays to promote higher levels of customer engagement
- Built relationships with potential customers by providing helpful advice on product selection
Member Service Representative
Planet Fitness
11.2022 - 03.2023
- Responded to member inquiries, assisting members to make most effective use of service offerings
- Performed account maintenance activities such as opening accounts, issuing cards, and processing deposits and withdrawals
- Built and maintained customer relations by providing high-quality services
Sales Associate
Nordstrom Rack
03.2021 - 08.2021
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Encouraged customers to make additional purchases and suggested relevant items
- Utilized active listening techniques to identify customer needs and provided appropriate solutions
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers
Education
Bachelor of Arts - Film & Media Studies
Arizona State University
Tempe, AZ05.2025
Skills
- Market Research
- Trend monitoring
- Excel
- Adobe Creative Suite
- Proficient in Microsoft Office
- Strategic marketing
- Campaign management
Certification
- Google Ads Search
- Google Ads Measurement
- Google Analytics
Accomplishments
Google Ads Search Certification
Google Ads Measurement Certification
Google Analytics Certification
Languages
Spanish
Limited Working
Timeline
Marketing Assistant Intern
City of Mesa - Solid Waste
09.2024 - Current
Crew Team Member
Cheba Hut Toasted Subs
10.2023 - 09.2024
Photographer Intern
Resale Therapy
10.2023 - 01.2024
Sales Associate
H&M Group
03.2023 - 08.2023
Member Service Representative
Planet Fitness
11.2022 - 03.2023
Sales Associate
Nordstrom Rack
03.2021 - 08.2021
- Google Ads Search
- Google Ads Measurement
- Google Analytics
Bachelor of Arts - Film & Media Studies
Arizona State University
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