Ethan West

Gilbert

Summary

Detail-oriented Computer Science graduate with CompTIA Security+ and Pentest+ certifications. Experienced in diagnosing and resolving hardware and software issues, with expertise in network analysis and vulnerability assessments. Committed to enhancing system uptime and efficiency in dynamic environments. Pursuing an entry-level IT or Security role to apply skills and advance in the cybersecurity field.

Overview

years of professional experience

Certifications

Work History

Arcade Technician

Mavrix

Scottsdale

10.2024 - Current

Diagnosed and resolved hardware and software issues across 40+ systems, maintaining high uptime through structured troubleshooting and root cause analysis.
Managed parts inventory and restock thresholds, ensuring timely availability of components for efficient repairs.
Interfaced with embedded hardware systems and game software for updates, calibrations, and debugging, ensuring optimal performance in a fast-paced environment.

AI Writing Evaluator

Outlier

Remote

07.2024 - 09.2024

Evaluated AI-generated outputs for accuracy and relevance, ensuring adherence to established quality criteria.
Documented flawed responses with actionable improvement notes, enhancing model refinement processes.
Delivered structured feedback reports to cross-functional teams, facilitating effective collaboration in a fully remote environment.

Education

Bachelor of Science - Computer Science (Cybersecurity)

Arizona State University

Tempe, AZ

07-2025

Skills

Security & Networking: CompTIA Security, CompTIA Pentest, Wireshark, Nmap, Metasploit, Ghidra, Velociraptor, Arkime, Elastic/SIEM, Autopsy, TCP/IP, Network Analysis, Log Analysis, Vulnerability Assessment

Systems & OS: Windows (administration & troubleshooting), macOS, Linux/Unix, Bash scripting

Programming & Tools: Python, Java, JavaScript/TypeScript, C/C, C#, MySQL, HTML, Nodejs, Angular, Firebase

Certification

CompTIA Sec+

Timeline