Ethan Wille
Scottsdale
Summary
People-focused leader with experience guiding teams through complex, high-touch environments. Proven ability to coach and develop teams, manage escalations, and partner cross-functionally to deliver thoughtful, client-centered outcomes. Recognized for sound judgment, clear communication, and maintaining high service standards while operating in fast-paced, high-complexity settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Compliance Analyst - Licensing & Registration
04.2025 - Current
- Served as the Outside Business Activities subject matter expert, leading approvals, risk assessments, and escalations in alignment with Written Supervisory Procedures and regulatory expectations.
- Provided strategic oversight on complex and high-risk cases, resolving ambiguous issues and delivering defensible compliance decisions.
- Improved and maintained decision frameworks, standard work, and escalation models, improving consistency, transparency, and operational readiness across teams.
- Led department-wide training and presentations on complex compliance topics, translating regulatory requirements into actionable guidance.
- Acted as primary liaison with FINRA and U.S. state regulators, supporting representative registration and resolving regulatory inquiries.
- Directed Form U4 onboarding and review processes, including disclosure reconciliation, and background investigation review.
SSO Primary Support Lead
04.2024 - 04.2025
- Led a cross-functional team to design and launch a leader accountability tool for improving the feedback loop process; partnered with product and development teams to deliver an MVP presented to senior leadership for enterprise rollout.
- Managed and coached a team of 12 contracted associates, driving a 33% reduction in Average Handle Time and a 15% improvement in After Call Work.
- Earned a Distinguished year-end performance rating by delivering process optimization initiatives with measurable business impact.
- Analyzed performance metrics to identify process gaps, implement corrective actions, and support ongoing regulatory compliance.
- Created an inclusive and empowering team environment, strengthening accountability, engagement, and performance outcomes.
Client Representative Associate
04.2023 - 04.2025
- Facilitated onboarding training for new hires in class groups of 12 or more, guiding multiple classes of associates to achieve full productivity within their first months.
- Spearheaded process efficiency initiatives that streamlined knowledge-sharing across departments, contributing to overall operational goals.
- Delivered presentations to leadership and peer groups, offering insights on role-specific best practices and performance improvement strategies.
- Acted as a liaison between leadership and new crew members, driving engagement and alignment with organizational objectives.
Gas Turbine Engineer Technician
Honeywell
Phoenix, AZ
08.2021 - 04.2023
- Led a team of technicians to overhaul and repair turbine engines valued at $1.5 million each for business class private jets.
- When repair instructions were not available, worked with engineers to develop new repair procedures and secured FAA approval to include them in the maintenance manual.
- Ensured regulatory compliance for overseas engine deliveries by collaborating with international governments.
- Played an integral role in audit preparation by gathering requested documentation and organizing materials for a smooth process.
- Trained junior technicians on equipment operation and maintenance procedures, fostering skill development.
Education
West-Mec
Glendale, AZSkills
- People Leadership & Team Development
- Strategic Decision-Making
- Stakeholder Management
- Process Improvement & Operational Efficiency
- Communication & Influence
- Change Management
Certification
Series 7, 63, 24
Airframe & Power Plant License
Timeline
Senior Compliance Analyst - Licensing & Registration
04.2025 - Current
SSO Primary Support Lead
04.2024 - 04.2025
Client Representative Associate
04.2023 - 04.2025
Gas Turbine Engineer Technician
Honeywell
08.2021 - 04.2023
West-Mec