Evan Mau
Peoria
Summary
Results-driven supervisor with proven skills in team collaboration, customer service, and safety compliance. Experienced in training staff and enhancing customer experiences in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Member
Caring for angles
Peoria
05.2026 - Current
- Caring for children with disabilities
- assisted clients in achieving their personal goals.
- transported clients to therapy and medical appointments.
- ensured client safety during all activities.
Supervisor
Sparkys one stop
Carroll
08.2024 - 05.2026
- Supervised daily operations and staff performance in a fast-paced convenience store.
- Trained new employees on customer service and store procedures effectively.
- Managed inventory levels and organized stock to ensure product availability.
- Assisted with scheduling shifts to optimize staff coverage during peak hours.
- Enforced safety protocols and maintained cleanliness throughout the store environment.
- Monitored cash handling procedures to ensure accuracy during transactions and reports.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Inspection Line
VT industries
Holstein
08.2021 - 08.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Operated a variety of machinery and tools safely and efficiently.
- Operated equipment and machinery according to safety guidelines.
Team Member
Caseys
Ida Grove
04.2021 - 08.2021
- Provided excellent customer service to enhance the guest experience.
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash registers and processed transactions accurately and efficiently.
- Maintained cleanliness and organization of store displays and work areas.
- Maintained a clean and organized work area throughout shift.
Education
High School Diploma -
OABCIG
Ida Grove, IA05-2013
Skills
- Customer service
- Client care
- Staff supervision
- Employee training
- Inventory management
- Safety compliance
- Time management
- Task prioritization
- Multitasking
- Attention to detail
- Problem solving
- Basic math
- Team collaboration
Certification
- Serve Safe
Timeline
Member
Caring for angles
05.2026 - Current
Supervisor
Sparkys one stop
08.2024 - 05.2026
Inspection Line
VT industries
08.2021 - 08.2024
Team Member
Caseys
04.2021 - 08.2021
High School Diploma -
OABCIG