Evan Scarborough
Sierra Vista
Summary
Experienced IT professional with expertise in information assurance, cybersecurity, and Public Key Infrastructure (PKI). Skilled in troubleshooting and enhancing systems, policies, and procedures while maintaining compliance with DoD guidelines. Strong documentation specialist versed in creating, reviewing, and modifying TTPs, SOPs, and memorandums. Demonstrated leadership in managing small to mid-sized teams in help desk and operations, thriving in high-pressure, customer-focused environments with a commitment to professionalism and mission readiness. Holds an Active Final SECRET and Interim Top Secret security clearance.
Overview
6
6
years of professional experience
Work History
PKI Registration Authority / InfoSec Analyst
Link Solutions Inc.
11.2023 - Current
- Manage initial issuance, reinstatement, renewal, and revocation of user/system PKI credentials
- Assist with system upgrades and version uplifts
- Monitor and troubleshoot PKI infrastructure to ensure operational readiness
- Evaluate certificate types for renewal, revocation, or issue remediation
- Draft SOPs, TTPs, and memorandums to support mission procedures
- Lead PKI projects across DevSecOps environments
- Perform compliance audits and implement remediation
- Act as Service Project Officer for NIPRNet Token Issuance
- Front Line Leader responsible for daily operations, task assignments, and performance reviews
- Serve as SME for local and remote teams on multiple systems and tasks
- Recommend improvements in security systems and procedures.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Shift Lead, Regional Cyber Center – CONUS
DirectViz Solutions
09.2022 - 11.2023
- Supervise and coordinate a shift of 12+ analysts, including scheduling and task delegation
- Monitor ticketing queues and group mailboxes; prioritize high/critical incident response
- Provide mentorship, performance feedback, and training
- Ensure shift logs and handovers are accurate and detailed
- Conduct QA follow-ups and escalate tickets as necessary
- Provide 24/7 IT support for CONUS, OCONUS, Europe, SWA, and Pacific regions
Analyst, Regional Cyber Center – CONUS
DirectViz Solutions
03.2022 - 09.2022
- Handled and escalated ITSM tickets with precision and professionalism
- Performed quality assurance with end-users to ensure resolution satisfaction
- Collaborated with shift leads to fulfill team objectives
- Maintained documentation compliance with internal policies
Team Member
Hibbett Sports / City Gear
07.2021 - 03.2022
- Assisted 10–50 customers daily with purchases, returns, and inquiries
- Designed compelling merchandise displays for product visibility
- Suggested upsells based on expert knowledge of store inventory
- Maintained high customer satisfaction through personable service
Multimedia Specialist
Local Realty Tours LLC
07.2019 - 04.2020
- Designed and edited digital marketing content for various clients
- Captured real estate photography and videography using DSLR and drones
- Utilized Adobe Premiere Pro, Luminar, and Corel software for high-quality production
- Met tight deadlines while ensuring creative and consistent media delivery
Education
Associate of Applied Science - Cybersecurity
Cochise College
Sierra Vista, AZ12-2025
High School Diploma - undefined
Primavera Online High School
Chandler, AZ06.2021
Skills
- Public Key Infrastructure
- Process and Policy review and enhancement
- Electronic document preparation
- Critical thinking
- Leadership
- Research and Analysis
- Microsoft office
- Auditing and Remediation
- End user support
- Operations management
Accomplishments
- CompTIA Security+
- DISA Certified RA/LRA/KRA
Languages
English (Fluent)
Timeline
PKI Registration Authority / InfoSec Analyst
Link Solutions Inc.
11.2023 - Current
Shift Lead, Regional Cyber Center – CONUS
DirectViz Solutions
09.2022 - 11.2023
Analyst, Regional Cyber Center – CONUS
DirectViz Solutions
03.2022 - 09.2022
Team Member
Hibbett Sports / City Gear
07.2021 - 03.2022
Multimedia Specialist
Local Realty Tours LLC
07.2019 - 04.2020
High School Diploma - undefined
Primavera Online High School
Associate of Applied Science - Cybersecurity
Cochise College
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