Hard-working, organized and motivated employee with 2+ years of experience and a proven knowledge of conflict resolution, accelerated growth, and team building. Seeking to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
ABC Children's Eye Specialist
08.2024 - 08.2025
Greeted guests at front desk and engaged in pleasant conversations while managing check-in and check-out process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Collected deposits, fees, and payments.
Scheduled appointments accurately using reservation software, reducing conflicts.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Facilitated smooth communication between departments by accurately relaying messages and information.
Operated multi-line telephone system to answer and direct high volume of calls.
Front Desk Receptionist
EZ Towing and Recovery LCC
10.2023 - 03.2024
Greeted, welcomed and assisted customers with questions and concerns in person and by telephone.
Performed clerical duties such as basic computer skills, filing, photocopying, faxing, email and cash handling.
Experience with Microsoft Word, Microsoft Outlook and multiline telephone system.
Worked with very sensitive, personal and confidential documents/information.
Performed work/tasks well under stressful situations and dealing with upset customers.
Childcare Provider
Out of this World Christian Childcare
08.2022 - 05.2023
Cared for children of various ages and assist with feeding, dressing and daily activities.
Sanitized toys and tables to maintain clean, safe environment.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Assisted children in development of social, communication and problem-solving skills.
Used positive reinforcement and behavior modeling to instill discipline in children.
Warehouse Order Builder
Swire Coca Cola
11.2021 - 03.2022
Operated electric pallet jack and/or forklift to move, locate, relocate, stack, count and load product.
Accurately pulled quantities and varieties of product from inventory.
Build customers orders to prepare for shipment and delivery.
Maintain a clean and safe warehouse environment.
Performed duties in an efficient manner that meets company standards.
Occasionally assisted in loading product onto trucks.
Other duties as assigned per supervisor.
Pitching Coach
AZ FireCrackers
08.2020 - 11.2021
Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, and/or tournaments.
Explained and enforced safety rules and regulations.
Planned and directed physical conditioning programs to enable athletes to achieve maximum performance.
Instructed individuals and/or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet, to achieve desired results.