
Energetic professional with strong client management skills. Proven ability to build and grow relationships in order to deliver exceptional customer service and drive satisfaction to have lasting loyalty with clients. Driven individual looking for a professional space to learn, grow, and develop into a top performer in any field or position I may be faced with.
I was tasked with following up on leads and inquiries, understanding their goals, and educating them on our process to ensure they felt we were the best solution for them. I also stayed in touch, acquiring all required documentation in a timely manner, following through on any needed follow-up and revised information, and completing the application all the way through to approval status.
I started and built a photography business as the sole employee. Through cold calling, networking, follow-ups, customer relations, and timely deliveries, I built a client book dealing with multiple professional athletes across the country, as well work with musicians, weddings, etc. I recently rebranded into a film production studio, having self-produced multiple films, organizing, and employing entire teams through completion of production, and am soon to be producing other clients' film projects as well.
Working in a fast-paced environment, I had to ensure timely, thorough, and satisfactory customer service to ensure the happiness of all of my guests. About halfway through my tenure, I was promoted to trainer, where I was tasked with understanding our conduct more deeply, explaining it to new employees, and training them to be self-sufficient within one week of starting.
1. First full month on the phones at Yrefy became a top volume performer, and I remained a high volume performer during my full tenure, having stints where I reached first place in the company.
2. My first produced film won various awards around the world at several film festivals.
3. I won Varsity Breakdown Videographer of the Year in Pinal County in 2024.