Evelyn Venegas
Phoenix
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
3
3
years of professional experience
Work History
Digital Personal Shopper
Walmart
Glendale
01.2024 - Current
- Provided exceptional customer service by greeting customers, answering questions, and resolving any issues or concerns
- Resolved customer complaints or conflicts in a professional manner to ensure customer satisfaction
- Be quick and fast at doing what is needed but also have it done well.
- Train new hires and explain the company policies as well as show them how things are done
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Satisfied customers with quick, accurate service under tight deadlines.
- Identified customer needs by asking questions and advising on best solutions.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted teammates with daily tasks during peak periods.
Bookstore Cashier
Apollo High School
Glendale
09.2022 - 05.2023
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Trained new employees on operating cash registers effectively
- Performed opening/closing duties including counting money in the register before/after shifts
- Maintained confidentiality of sensitive financial information during transactions
- Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
Education
Highschool -
Copper Canyon High School
ArizonaSkills
- Organizational Skills
- Cash Handling
- Customer Service
- Good attitude
- Conflict resolution
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Problem solving
Websites
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Digital Personal Shopper
Walmart
01.2024 - Current
Bookstore Cashier
Apollo High School
09.2022 - 05.2023
Highschool -
Copper Canyon High School