Customer focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Into The Spectrum
Mesa
02.2026 - Current
Partnered with behavior analysts to refine treatment strategies based on client needs and progress.
Monitored and documented client progress during therapy sessions to inform treatment adjustments.
Engaged with families to discuss client progress and address individual needs.
Maintained confidentiality and compliance with ethical standards.
After-School Site Lead
Chandler Unified School District
Chandler
11.2022 - 02.2026
Managed daily operations and coordinated staff at local educational facilities to ensure smooth program delivery.
Cultivated open communication and strong relationships with students, parents, peers, and administrative staff to foster a supportive environment.
Provided warm, supportive environment for developing academic, social and emotional growth.
Promoted positive behavior by recognizing efforts with affirmation statements and celebrating accomplishments.
Trained staff on best practices and operational guidelines.
Paraprofessional
Chandler Unified School District
Chandler
02.2024 - 05.2024
Led small group activities that promoted engagement and deeper understanding of subject matter.
Supported teachers in classroom management and instructional strategies to foster a conducive learning environment.
Organized classroom materials and maintained a positive learning environment.
Engaged in professional development to refine instructional techniques and enhance support services for students.
Flight Attendant
Mesa Airlines
Phoenix
01.2022 - 07.2022
Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
Resolved passenger situations, including medical emergencies, ensuring safety and comfort.
Answered passenger questions and provided timely solutions to issues during flights.
Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements to enhance travel experience.