Eyeri Lopez Perez
Glendale,AZ
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
8
8
years of professional experience
Work History
Assistant Housekeeping Manager
Sheraton Downtown Phoenix
09.2022 - Current
- Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.
- Maintained high-quality service standards through regular communication with guests and other hotel departments.
- Monitored staff performance regularly, providing constructive feedback when necessary for continuous improvement efforts.
- Prioritized tasks according to urgency, ensuring timely completion of projects without sacrificing quality standards.
- Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.
- Achieved optimal inventory levels by accurately tracking supplies, linen, and equipment usage.
Housekeeping Supervisor
Sheraton Phoenix Downtown Hotel
08.2017 - 09.2022
- Placed orders for housekeeping supplies and guest toiletries.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
GED -
Antonio Guiteras
Havana, Cuba07-2006
Skills
- Inventory management
- Room inspections
- Staff training
- Project management
- Quality control
- Communication skills
- Problem solving
- Time management
- Scheduling staff
- Work prioritization
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Assistant Housekeeping Manager
Sheraton Downtown Phoenix
09.2022 - Current
Housekeeping Supervisor
Sheraton Phoenix Downtown Hotel
08.2017 - 09.2022
GED -
Antonio Guiteras
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