Bar Manager Hotel “Splendid Conference Spa Resort”
06.2022 - 11.2024
Leadership and Team Management: Recruit, train, and supervise bar staff to ensure excellent customer service Create staff schedules to optimize coverage and minimize labor costs Conduct regular performance reviews and provide constructive feedback Operational Management: Oversee the daily operations of the bar to ensure smooth and efficient service Maintain high standards of cleanliness, organization, and compliance with health and safety regulations Resolve customer complaints and handle service issues promptly and professionally Menu and Beverage Program Development: Design and update the bar menu in collaboration with staff and management Develop and implement seasonal promotions, signature cocktails, and specials Monitor drink quality, consistency, and presentation Inventory and Cost Control: Manage inventory, ensuring adequate stock levels while minimizing waste and theft Order supplies, negotiate with vendors, and track deliveries Analyze beverage costs and implement strategies to maintain profitability Customer Experience: Ensure a welcoming and enjoyable atmosphere for all guests Promote customer engagement by introducing events such as tastings, live music, or happy hours Build relationships with regular customers to encourage repeat business Administrative Duties: Maintain records of sales, inventory, and staff schedules Create and monitor budgets, sales targets, and financial reports Ensure compliance with licensing laws and other regulations Skills and Qualifications: Proven experience as a bar manager or in a similar leadership role In-depth knowledge of beverages, mixology, and current industry trends Strong leadership, organizational, and multitasking abilities Excellent communication and customer service skills Proficiency in point-of-sale (POS) systems and basic accounting principles Show Description