Ezra Kelley

Provided excellent customer service to guests. Controlled flow of traffic to ensure wait times were short. Managed newer coworkers and trained them on proper procedure. Defused tense situations in a professional manner and achieved outcomes favorable for all parties. Collaborated with team members and managers to ensure smooth operation during high-volume periods.

Fueled a variety of aircraft, including personal, professional, and commercial. Safely operated heavy machinery and fuel trucks around aircraft. Provided customer service, and honored personalized requests to ensure client satisfaction. Maintained a secure environment by following safety protocols and managing un-badged personnel.

Tested and repackaged non-sterile medical devices as an independent contractor. Consistently lifted materials weighing as much as 50 lbs. Made sure sterile and non-sterile waste was properly disposed of to maintain a clean working environment. Assembled pallets within shipping guidelines and ensured they were prepared for safe transport. Collaborated with team members to ensured deadlines were maintained and business operation was smooth.

Handled high-pressure situations with composure. Increased restaurant efficiency by managing seating, serving and order delivery. Supported team members to ensure smooth operation during peak hours. Managed cleanliness of dining area, kitchen and bathrooms. Provided customer service to volatile customers and defused tense situations.

Unloaded and unpackaged freight boxes. Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor. Demonstrated excellent customer service skills, and boosted sales though knowledge of current fashion trends.

Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens. Mopped and vacuumed floors in a variety of environments. Enhanced client satisfaction by honoring personalized requests and ensuring quality work.