Phillip M. Settanni
Mesa
Summary
Dynamic and results-driven Program Manager with over 9 years of experience at Amazon, specializing in outbound shipping and logistics. Proven expertise in leading large-scale operations, driving program expansion, and developing top talent. Adept at analyzing complex data to inform decision-making and improve efficiency. Passionate about leadership, professional development, and achieving operational excellence.
Experienced with coordinating and managing multiple projects simultaneously. Utilizes effective communication and organizational skills to ensure seamless project execution. Track record of implementing process improvements and achieving project milestones.
Overview
9
9
years of professional experience
Work History
Program Manager, Hiring Manager
Amazon
07.2022 - 01.2025
- Led a team of 6–10 managers and 130 direct/indirect reports to drive success in the Central Dock Program
- Expanded program partnerships by 60%, increasing reach from 40 to 64 fulfillment centers across the U.S
- And Canada
- Oversaw program metrics and fulfillment center success metrics, ensuring alignment with organizational goals
- Evaluated talent and compensation through semi-annual reviews, fostering high-performing teams
- Organized hiring 90+ Logistics Coordinators and Area Managers, achieving an 88% retention rate
Dock Operations Manager | Area Manager | Process Assistant
Amazon
05.2016 - 07.2022
- Advanced from Associate to Dock Operations Manager in less than five years, leading operational initiatives across multiple roles
- Spearheaded Post-SLAM performance improvements across four shifts, enhancing delivery estimation accuracy and trailer departures
- Managed a department of over 250 team members, ensuring optimal efficiency, cost control, and quality outcomes
- Conducted weekly deep dives and presented operational metrics to senior leadership and regional directors
- Owned ship dock-related projects and presented findings in weekly regional forums
Education
Bachelor of Science - Statistics, Entrepreneurship
Rutgers University – School of Arts & Sciences
New Brunswick, NJ05.2015
Skills
- Team leadership & talent development
- Program and project management
- Data analysis & statistical interpretation
- Operational optimization and process improvement
- Detail-oriented
- Strategic planning
Accomplishments
- Program Growth: Scaled the Central Dock Program by 60% within 18 months, enhancing its operational footprint.
- Talent Development: Mentored 15+ employees towards achieving career advancement, with nine promotion documents written and approved.
Hobbies and Interests
- Hiking and outdoor activities
- Weight-lifting and fitness
- Traveling; exploring new cultures and places
Timeline
Program Manager, Hiring Manager
Amazon
07.2022 - 01.2025
Dock Operations Manager | Area Manager | Process Assistant
Amazon
05.2016 - 07.2022
Bachelor of Science - Statistics, Entrepreneurship
Rutgers University – School of Arts & Sciences
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