Fabian Chairez
Mesa,AZ
Summary
Highly experienced and customer-focused restaurant professional with over 20 years of continuous service in a fast-paced, full-service dining environment. Skilled in all aspects of front-of-house operations including bartending, table service, payment processing, and sanitation. Known for delivering exceptional guest experiences, resolving issues with professionalism, and maintaining high standards of cleanliness and efficiency. Proficient in Aloha POS and adept at training and supporting team members to ensure smooth daily operations.
Overview
24
24
years of professional experience
Work History
Hospitality Professional
Garcia's Mexican Resturant
03.2004 - Current
- Provide outstanding guest service as both a server and bartender, ensuring a welcoming and efficient dining experience.
- Prepare a wide range of cocktails and beverages with precision and consistency.
- Manage opening and closing duties, including inventory checks, restocking, and reconciliation of cash and credit transactions.
- Operate and troubleshoot point-of-sale (POS) systems; process payments accurately and efficiently.
- Maintain cleanliness and sanitation protocols in compliance with health and safety regulations, including dishwashing, surface sterilization, and waste management.
- Train and support new staff, ensuring consistency in service standards and operational procedures.
- Assist in shift management and coordination, stepping into leadership roles when needed to ensure smooth daily operations.
- Communicate effectively with kitchen and floor staff to maintain service flow and address customer needs promptly.
- Uphold brand standards and contribute to a positive, team-oriented workplace culture.
Owner
BRUH Kitchen
03.2021 - 07.2023
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Server & Bartender
Ariba's Mexican Resturant
07.2020 - 12.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Kitchen Operations Manager
Filiberto's Mexican Restaurant
01.2002 - 04.2003
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Skills
- Exceptional Customer Service & Guest Satisfaction
- Strong Interpersonal & Communication Skills
- Conflict Resolution & Handling Customer Complaints
- Bartending & Beverage Preparation
- Table Service & Upselling Techniques
- Aloha POS System Operation
- Cash Handling & Payment Processing
- Health, Safety & Sanitation Compliance
- Sterilization Procedures & Cleanliness Standards
- Multitasking in High-Volume Environments
- Inventory Management & Restocking
- Staff Training, Mentoring & Support
- Teamwork & Floor Coordination
- Opening & Closing Shift Procedures
- Time Management & Attention to Detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Owner
BRUH Kitchen
03.2021 - 07.2023
Server & Bartender
Ariba's Mexican Resturant
07.2020 - 12.2021
Hospitality Professional
Garcia's Mexican Resturant
03.2004 - Current
Kitchen Operations Manager
Filiberto's Mexican Restaurant
01.2002 - 04.2003
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