Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faith Harkins

Surprise

Summary

Dynamic Facility Operations Supervisor at Lifetime with a proven track record in enhancing team performance and member satisfaction. Skilled in operational efficiency and leadership, I foster a positive environment while ensuring safety and cleanliness. Adept at multitasking and problem-solving, I consistently deliver exceptional experiences for all members.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Facility Operations Supervisor

Lifetime
05.2023 - Current
  • Enhanced team performance by providing clear objectives, ongoing feedback, and regular performance evaluations.
  • Fostered a positive work atmosphere by promoting open communication lines among team members.
  • Coordinates with team members to keep the facility clean and presentable for members.
  • Increased member satisfaction by creating a positive, spotless, and relaxing environment that encourages members to live healthy and happy lives.
  • Reports building issues to engineers through service channels to ensure a safe and perfect experience for our members.
  • Maintained inventory and ensure supplies are ordered to keep facility resources readily available.
  • Ensures team members are delivering the WOW experience to members through training, supervision, and protocol.

Facility Operations Team Member

Lifetime
09.2021 - 05.2023
  • Ensured a clean and organized environment through thorough daily cleaning routines and proper waste disposal methods.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Positively engaged with members and maintained professional appearance as company representative.
  • Provided exceptional customer service to members, addressing their needs promptly, professionally, and courteously.
  • Mastered how to be efficient and expand my skills within Lifetime.

Lifeguard

Six Flags Hurricane Harbor
01.2021 - 10.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around attractions and swimming pools.
  • Provided friendly customer service to guests and addressed concerns.

Education

Liberty High School
Peoria, AZ

Skills

  • Leadership and supervision
  • Employee supervision and task delegation
  • Operational efficiency and safety
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Critical thinking
  • Computer skills
  • Excellent communication
  • Reliability
  • Multitasking Abilities
  • Active listening
  • Adaptability and flexibility

Certification

  • Adult and Pediatric FA/CPR/AED certified through American Red Cross

Timeline

Facility Operations Supervisor

Lifetime
05.2023 - Current

Facility Operations Team Member

Lifetime
09.2021 - 05.2023

Lifeguard

Six Flags Hurricane Harbor
01.2021 - 10.2021

Liberty High School

Similar Profiles

CREATE PROFILE
Faith Harkins