FAKHRADDIN ALIYEV
Baku
Summary
Dynamic logistics and sales professional with a proven track record at Formag-Baku LLC & Lv Logistics-Caspian LLC, adept at strategically planning and managing multimodal transportation. Excels in building strong customer relationships and optimizing transportation solutions, showcasing exceptional team-working and communication skills. Achieved significant improvements in profit margins and customer service standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sea Freight Operations Supervisor
Lv Logistics-Caspian LLC
Baku
06.2024 - Current
- Design and implement departmental policies, procedures, goals and objectives
- Come up with effective strategies to enhance the company's financial health
- Motivate & supervise the assigned employees, evaluate their performance, deliver positive/negative feedback
- Prepare reports that include sales data, financial activity, performance outcomes, goal achievement and overall productivity to present to executive management
- Monitor the efficacy of the department, improve operating processes and report to line manager
- Identify potential problem areas that will or may affect the supply of services and take necessary remedial action to mitigate such problems
- Responsible for offering quotes to current and prospective clients
Project Manager& Sales Maneger
Formag-Baku LLC(GTI Holding)
Baku
09.2023 - 06.2024
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Developed solutions to project risks and issues, meeting quality and timeline goals and transportations
- Coordinated with freight forwarders/shipbrokers and shipping lines to expedite international shipments.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Responsible for offering quotes to current and prospective clients
- Negotiated with carriers and warehouse operators for services and preferential rates.
Logistics Consultant & Sales Manager(Sea,Road,Air)
Formag-Baku LLC(GTI Holding)
Baku
01.2019 - 06.2024
- Coordinated with freight forwarders/shipbrokers and shipping lines to expedite international shipments.
- Performed sales consultations and educated clients on products and services.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Responsible for offering quotes to current and prospective clients
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Logged, processed, and followed up on merchandise authorization shipments in databases.
- Maintained high standards of internal and external customer service.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Strategically plan and manage logistics, transportation and customer services
OPERATIONS MANAGER OF FAR EAST (SEA FREIGHT) & FTL DEPARTMENTS
Formag-Baku LLC (GTI Holding)
Baku
01.2017 - 01.2019
- Strategically planning and managing transportation of goods by vessels and trucks
- Directing, optimizing and coordinating full order cycle, planning routes and processes depending on incoterms of the particular shipment
- Negotiating shipment procedures with suppliers, manufacturers, retailers and consumers
- Working with different shipping lines such as HMM, MAERSK, MSC, CMA CGM, COSCO, HAPAG-LLOYD, EMIRATES SHIPPING LINE, APL, OOCL for container shipments from Far East countries
- Keeping track of process quality, delivery times, transportation costs and choosing the most efficient option available
- Resolving any arising problems as quick as possible in order to avoid penalties and complaints
- Additionally performing miscellaneous job-related duties as assigned
FRONT OFFICE REPRESENTATIVE
Days Hotel (Cahan Holding)
Baku
09.2016 - 12.2016
- Completed procedures when Guests arrived and leaved
- Arranged staff scheduling
- Scheduled and confirmed appointments and maintain event calendars
- Answered the phone in a timely manner and directed calls to the correct offices
- Prepared bills and took payments
- Welcomed large volume of guests and improved overall customer service.
SALES MANAGER
Prestige Group LLC
Baku
01.2012 - 12.2014
- Designed and implemented a strategic sales business plan
- Builded strong, long-lasting customer relationships
- Presented, revenue and expenses reports and realistic forecasts to the management team
PROJECT MANAGER ASSISTANT
The Association of Communications and Information Technology Specialists
01.2012 - 05.2012
- Assisted project manager in the execution of the management plan for assigned project
- Helped coordinate and managed project from inception to completion
- Reviewed project designs and contribute ideas for cutting costs
- Tracked and directly reported project status updates to project manager
- Helped problem solve issued and suggested ways to improve the project
Education
MBA - Management
Azerbaijan State Economic University
Baku01-2018
Bachelor of Science - International Economic Relations
Azerbaijan State Economic University
12.2016
Skills
- Team-working skills
- Well-organized
- Passionate to learn
- Result-oriented
- Attentive to details
- Well-developed written and verbal communication skills
- Responsible
- Good understanding of forwarding service
- Strategically planning & managing of multimodal transportation
Languages
Russian
First Language
English
Upper Intermediate (B2)
B2
Certification
- Participation certificate “Young Insurance agent” training organized by Standart Insurance
- Banking training by UNEC
- Certificate of completion in Managing Logistics by National Association of State Boards of Accountancy (NASBA)
- Certificate of completion in Supply Chain Foundations: Managing the Process by Project Management Institute
- Certificate of completion in International Logistics
- Certificate of completion in Managing Logistics by Project Management Institute
- Certificate of completion in corporate sales course by SAT Group
- Certificate of completion in practical sales course by SAT Group
- Certificate of appreciation by Global Transport Investments holding (GTI)
Timeline
Sea Freight Operations Supervisor
Lv Logistics-Caspian LLC
06.2024 - Current
Project Manager& Sales Maneger
Formag-Baku LLC(GTI Holding)
09.2023 - 06.2024
Logistics Consultant & Sales Manager(Sea,Road,Air)
Formag-Baku LLC(GTI Holding)
01.2019 - 06.2024
OPERATIONS MANAGER OF FAR EAST (SEA FREIGHT) & FTL DEPARTMENTS
Formag-Baku LLC (GTI Holding)
01.2017 - 01.2019
FRONT OFFICE REPRESENTATIVE
Days Hotel (Cahan Holding)
09.2016 - 12.2016
SALES MANAGER
Prestige Group LLC
01.2012 - 12.2014
PROJECT MANAGER ASSISTANT
The Association of Communications and Information Technology Specialists
01.2012 - 05.2012
MBA - Management
Azerbaijan State Economic University
Bachelor of Science - International Economic Relations
Azerbaijan State Economic University
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