Alexis Baez
Tolleson
Summary
Seasoned installation and repair technician setting up, configuring, and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coax Splicer
JCC
Tempe
09.2021 - Current
- Assisted in splicing coaxial cables for telecommunications projects.
- Learned safety procedures for working with fiber and coaxial cabling.
- Operated various hand tools and equipment for cable installation tasks.
- Documented daily activities and materials used during cable splicing operations.
- Installed, tested, maintained and repaired aerial and underground coaxial cables.
- Troubleshot difficult system malfunctions that could not be solved through standard procedures.
- Repaired damaged sections of cable with minimal disruption to service availability.
Coax Splicer
Vertek
Tempe
06.2020 - 09.2021
- Assisted in splicing coaxial cables for telecommunications projects.
- Learned safety procedures for working with fiber and coaxial cabling.
- Operated various hand tools and equipment for cable installation tasks.
- Documented daily activities and materials used during cable splicing operations.
- Utilized specialized tools such as fusion splicers, power meters, and optical time domain reflectometers when working with fiber optic cables.
- Fabricated custom length jumper assemblies from various types of coaxial cables as needed.
- Performed quality control tests on all coaxial splices to ensure optimal performance.
- Troubleshot difficult system malfunctions that could not be solved through standard procedures.
- Ensured that all work performed was compliant with local codes and regulations pertaining to safety standards.
- Repaired damaged sections of cable with minimal disruption to service availability.
- Installed, set up, and repaired devices and system components.
- Pulled lines to proper tension for safety and durability of installation work.
Field Service Technician
Home Wire Services
Tempe
08.2019 - 09.2021
- Installed and maintained residential wiring systems for clients.
- Collaborated with customers to understand their service needs.
- Installed telephone systems for residential and commercial clients.
- Maintained and repaired telecommunication equipment to ensure optimal performance.
- Installed internet service equipment in residential and commercial properties.
- Troubleshooted technical issues related to internet installation, including connection problems and latency issues.
- Provided customer support for internet-related inquiries and concerns.
- Configured customer networks with the appropriate settings for optimal performance.
- Assessed customer needs accurately before proposing solutions or packages that meet those requirements.
- Maintained accurate records of all installations performed, including details such as customer contact information, equipment used and payment received.
- Installed and tested equipment such as routers, modems, switches and cables to establish internet connectivity.
Lead Technician
Premise One
Tempe
05.2017 - 06.2019
- Supervised daily operations of technical services team .
- Pulled and routed cables through walls, floors, and ceilings.
- Ran conduit pipes between designated points in order to install new cables.
- Kept accurate inventory of supplies used during jobs.
- Adhered to all company policies regarding safety regulations.
- Read blueprints and schematics to determine the locations of cable runs.
- Dug trenches and created holes to pull conduit and install supports.
- Ran cables inside walls, within trenches and suspended in air in both residential dwellings and commercial buildings required for security system operation.
- Maintained records of work completed for each project.
- Tested cabling systems using specialized tools such as multimeters.
- Installed cable trays, raceways, and other pathways for cable runs.
- Repaired damaged or malfunctioning cables or connections.
- Operated power tools such as drills, saws, crimpers safely.
- Cleaned up worksites at the end of each shift.
- Set up ladders, scaffolding, and lifts to access hard-to-reach areas.
Education
Some College (No Degree) -
San Gabrielino High School
San Gabriel, CASkills
- Coaxial cable splicing
- Cable troubleshooting
- Equipment maintenance
- Osha 10
- Fire stop
- Confined spaces
Languages
Spanish
Native/ Bilingual
Certification
- Osha 10
- Firestop
Timeline
Coax Splicer
JCC
09.2021 - Current
Coax Splicer
Vertek
06.2020 - 09.2021
Field Service Technician
Home Wire Services
08.2019 - 09.2021
Lead Technician
Premise One
05.2017 - 06.2019
Some College (No Degree) -
San Gabrielino High School