Faraj Valizadeh

• Planned and executed marketing activities to improve property brand and increase revenue.
• Managed daily hotel operations, ensuring smooth functioning and excellent customer service.
• Conducted regular performance evaluations of staff members, providing constructive feedback for continuous improvement.
• Implemented innovative marketing strategies to increase occupancy rates and revenue generation.
• Established and upheld high standards, promoting great customer service and assistance to guests.
• Boosted online presence via social media platforms, leading to higher engagement rates among potential guests.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.
• Oversaw financial management, including budgeting, forecasting, and cost control measures to maximize profitability.
• Solicited and reviewed guest feedback and promptly resolved complaints.
• Oversaw day-to-day operations of 10-room hotel with staff of 5 employees.
• Developed and maintained strong relationships with vendors, negotiating favorable contracts for goods and services.
• Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
• Created and managed accurate occupancy forecasts and budgets.
• Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.
• Implemented successful strategies to increase customer satisfaction.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Cultivated interpersonal skills by building positive relationships with others.
• Provided professional services and support in a dynamic work environment.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Resolved problems, improved operations and provided exceptional service.
• Developed and maintained courteous and effective working relationships.
• Self-motivated, with a strong sense of personal responsibility.

• Optimized research techniques, resulting in more accurate and reliable data collection.
• Developed discussion questions for MUN debates
• Coordinated multidisciplinary teams throughout various project phases, promoting effective communication channels amongst diverse stakeholders.

Volunteering Job

• Trained and supervised event staff to complete tasks on time.
• Implemented contingency plans to address last-minute changes or unforeseen events.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.