Fares Ahmed
Underwriting officer
Abu Dhabi
Summary
Dynamic Branch Manager with a proven track record at Al Ain Ahlia Insurance Company, enhancing customer satisfaction and exceeding sales targets through effective branch operations management and relationship building. Skilled in financial services and adept with computers, consistently achieved objectives by implementing innovative sales strategies and maintaining high-quality customer interactions.
Overview
3
3
years of professional experience
Work History
Branch Manager
Al Ain Ahlia Insurance Company
Abu Dhabi
06.2021 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Issuing policies and calculating insurance premium with discount or without.
- Managed approximately 20 incoming calls and emails per day from customers.
Education
High School Diploma -
Al Ettihad
Abu Dhabi, United Arab Emirates07-2019
Skills
Customer Service
Branch Operations Management
Relationship Building
Relationship building and management
Sales Development
Customer Relationships
Financial Services
Using the computers very well
Timeline
Branch Manager
Al Ain Ahlia Insurance Company
06.2021 - Current
High School Diploma -
Al Ettihad
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