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I am a highly self-motivated, delivery orientated, professional with extensive experience in telecom & electrical works. I work equally well as an individual or team player; have good interpersonal and motivational skills with a commitment to safety, quality and the completion of projects.

Detail-oriented PAT Test Specialist with strong skills in equipment testing and safety compliance, ensuring reliable operations in high-stakes environments.
Performing Authority (PA) - Organizing work correctly, safely, and in accordance with requirements.

Dynamic PAT TEST Specialist with proven expertise at Wembley Developments, ensuring the safety and reliability of portable electrical equipment. Skilled in manual and functional testing. My proactive approach and leadership abilities drive successful outcomes in high-stakes environments.

HR professional with expertise in Talent Acquisition, Organizational Development, and Internal Communication. Experienced HR Business Partner, advising leadership on workforce planning, talent management, and employee performance. Skilled in coordinating recruitment processes, building talent pipelines, and implementing training initiatives. Proven ability to enhance internal communication, foster collaboration, and drive HR projects such as onboarding, employee engagement, and employer branding.

Dedicated professional with expertise in cash handling proficiency and workforce scheduling. Skilled in return and exchange procedures, with a friendly disposition that enhances customer interactions. Proficient in bill calculation and reservation software navigation, adept at handling difficult customers with empathic listening and resilient to stress. Experienced in designing communication campaigns, demonstrating polite phone etiquette and a commitment to delivering exceptional service.

Accomplished banking and financial services professional with over 20 years of experience in leadership, business development, and corporate lending across top-tier banks in Azerbaijan. Proven track record in driving operational excellence, managing cross-functional teams, and implementing strategic initiatives that enhance revenue, optimize business processes, and strengthen client relationships. Skilled in partner affairs, product management, credit portfolio oversight, and acquisition strategies, with hands-on experience in both lending and non-lending products. Adept at leading projects, negotiating high-value contracts, and introducing innovative banking technologies to align with organizational goals. Recognized for fostering collaborative work environments, mentoring staff, and delivering measurable business results through strategic planning and market-focused solutions.

Energetic and motivated Web Developer with a strong collaborative mindset and excellent communication skills. Skilled at delivering technical solutions, taking ownership of projects, and fostering positive team environments. Quick to adapt, eager to learn, and committed to contributing effectively to the company’s long-term success.

I'm an IT Specialist / Helpdesk Supervisor / IT Technician with a wealth of technical support experience of over 20+ years. I'm currently pursuing a full-time role (prefereably 100% remote, or on-site in the Santa Barbara, CA area) in IT Support. I'm forward thinking, accountable, and capable of prioritizing multiple help desk requests and incidents while seeing them through to completion . I'd like to work for an employer where my IT support experience, flexibility, ability to manage internal and/or external customer expectations while maintaining SLA's will make an immediate impact.

Experienced Tier 2 IT Helpdesk Support Technician with a strong background in installation and maintenance of software and hardware. Proficient computer skills with hands-on knowledge in networking, Windows, and Office 365 suites. Able to provide technical support to resolve problems with end-user devices remotely and with excellent customer service skills. Keen to play an active role in your organization where I can bring immediate and strategic value to the organization and improve my own skillset.

Dynamic and results-driven Operations Manager with over 20 years of experience in the BPO and Contact Center industry, including 10+ years in Leadership roles, specializing in leading high-performing teams and driving operational excellence. Expertise in strategic planning, process improvement, and stakeholder management consistently enhances productivity and customer satisfaction in fast-paced environments. Proven track record of managing large teams across multiple geographies, implementing effective training programs, and fostering a culture of excellence. Holds a Bachelor of Commerce degree from Osmania University and a Certified Project Management Professional (PMP) certification from PMI, demonstrating a commitment to professional development and operational success.

Farid Mikayilov

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Supervisor & Services Helpdesk Lead

Foreman

Office assistant

Economist

Call Center Operator

Education

Bachelor - Finance

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Supervisor & Services Helpdesk Lead

Foreman

Office assistant

Economist

Call Center Operator

Bachelor - Finance

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