Fatima Bilalova
Baku,Azerbaijan
Summary
Dynamic and results-driven professional with 6 years of experience across project management, sales, marketing, and IT education. Experienced in collaborating with cross-functional teams to improve operational efficiency and identify growth opportunities. Proven track record in managing client relationships, supporting sales initiatives, and contributing to customer retention and revenue growth.
Skilled in organizing corporate events, exhibitions, and marketing activities that enhance brand visibility and engagement. Strong ability to coordinate multiple stakeholders, manage projects end-to-end, and deliver high-quality outcomes under tight deadlines.
Proficient in HTML & CSS, C++, JavaScript, Adobe Creative Suite, and Microsoft Excel. Seeking to leverage this diverse background into a Sales Director role, driving business growth and leading high-performing teams to exceed targets.
Overview
2027
2027
years of professional experience
1
1
Certification
Work history
Account manager
R.I.S.K. Scientific Production Company
Baku, Azerbaijan
2025.07 - Current
- Managed a portfolio of client accounts, focusing on retention, growth, and long-term partnerships.
- Negotiated contracts and commercial terms to ensure mutually beneficial outcomes.
- Acted as the main point of contact for clients, resolving issues promptly and maintaining strong relationships.
- Worked closely with product and development teams to deliver customized solutions aligned with client needs.
- Identified upsell and cross-sell opportunities to drive account growth.
Project manager
R.I.S.K. Scientific Production Company
Bakı, Azerbaijan
2025.08 - Current
- Led cross-functional collaboration to deliver a website project from concept to launch.
- Coordinated with design and development teams, gathering requirements and aligning on goals.
- Created and managed website content, ensuring clarity and consistency.
- Contributed to website design, visual structure, and overall user experience improvements.
Sales Director
TheJumla
Baku
2022.12 - 2025.06
- Identified and maximized sales opportunities, and increased customer retention rates.
- Analyzed sales and financial performances to effectively plan for increased future opportunities, while identifying obvious weak trends.
- Successfully managed a sales team of 8 people to meet and achieve sales goals.
Project manager
TheJumla
Baku
2022.01 - 2022.12
- Worked in collaboration with the senior project manager to define project goals and establish a timeline and plan to achieve them.
- Continually researched new business opportunities in the market.
- Led weekly progress meetings with stakeholders to keep them informed of project progress and to address any issues.
- Created and maintained relationships with internal and external stakeholders.
Sales Assistant
TheJumla
Baku
2021.04 - 2022.01
- Served as an enthusiastic and knowledgeable Sales Associate in this high end jewellery boutique.
- Utilized a point-of-sale system to accurately enter customer orders and process payments.
- Established and maintained relationships with key industry influencers, resulting in increased sales leads.
IT teacher
Baku Istanbul Lyceum
Baku
2020.03 - 2021.07
- Assisted the Head Teacher with daily tasks and special projects as needed.
- Collaborated with the IT Team to ensure that security software was properly installed on all employee computers.
- Developed and implemented creative activities that improved student understanding of complex concepts.
Director assistant
Art school "Clouds by Muna"
Baku
2019.10 - 2020.02
- Worked with the Director to schedule practices and book facilities.
- Collaborated with the Creative Director to develop original lessons.
- Worked with the director to understand their vision and create shots that met their expectations.
Web designer Freelancer
Freelance
Baku
- Effectively translated client requirements into application designs and system requirements.
- Worked with a proficient understanding of code conversion tools.
- Researched industry trends to identify opportunities for product development and improvement.
Education
Master degree - artificial intelligence engineering
Azerbaijan State Oil and Industry University (ASOIU)
Baku 2024.09 -
Bachelor degree - IT engineering
National Aviation Academy
Baku 2016.09 - 2020.06
Bachelor degree - Web Design and Graphic
IT STEP
Azerbaijan 2019.09 - 2021.05
Skills
- HTML & CSS
- C
- Adobe Illustrator
- Adobe Photoshop
- Adobe InDesign
- Microsoft Office Excel
- Vendor relationship maintenance
- Goal-Oriented approach
- Familiarity with lean concepts
- Leadership in team settings
- Market analysis insight
Certification
- Web programming, Skillbox (Jun 2020 — Aug 2023)
- Graphic design, Udemy (Oct 2021 — Nov 2023)
- Web graphic, Coursera (Mar 2022 — Jun 2023)
- Digital Marketing, Coursera (Mar 2022 — May 2022)
- Google Digital Garage: Fundamentals of Digital Marketing, Google (Sep 2022 — Nov 2022)
- Google Analytics Academy: Google Analytics for Beginners, Google (Apr 2023 — May 2023)
- Sales Leadership (LinkedIn Learning), LinkedIn Learning (May 2024 — May 2024)
LANGUAGES
Azerbaijani: Native speaker
Russian: Native speaker
English: Highly proficient
HOBBIES
Fitness and Wellness: Engaging in regular fitness activities like running or going to the gym helps maintain physical health and manage stress., Traveling: Exploring new places can provide fresh perspectives and ideas that can be applied to sales strategies., Cooking: Experimenting with new recipes or learning the art of making cocktails can be a fun and creative outlet., Mentorship: Offering guidance to aspiring sales professionals or young entrepreneurs can be rewarding and help build a personal legacy.
Timeline
Project manager
R.I.S.K. Scientific Production Company
2025.08 - Current
Account manager
R.I.S.K. Scientific Production Company
2025.07 - Current
Master degree - artificial intelligence engineering
Azerbaijan State Oil and Industry University (ASOIU)
2024.09 -
Sales Director
TheJumla
2022.12 - 2025.06
Project manager
TheJumla
2022.01 - 2022.12
Sales Assistant
TheJumla
2021.04 - 2022.01
IT teacher
Baku Istanbul Lyceum
2020.03 - 2021.07
Director assistant
Art school "Clouds by Muna"
2019.10 - 2020.02
Bachelor degree - Web Design and Graphic
IT STEP
2019.09 - 2021.05
Bachelor degree - IT engineering
National Aviation Academy
2016.09 - 2020.06
Web designer Freelancer
Freelance