Fatima Rocha
Goodyear
Summary
I am motivated to contribute to team efforts by completing assigned tasks efficiently. Support colleagues in achieving project milestones. Assisting in maintaining a positive work environment.
Overview
8
8
years of professional experience
Work History
Teacher Assistant
S.T.E.E.R.
08.2023 - Current
- Support teachers and students in daily learning activities, including 1:1 interventions
- Assist with attendance tracking and classroom organization
- Communicate with staff and students using clarity, patience, and a positive approach
- Utilize educational technology and digital tools to aid instruction and documentation
Cashier
Garcia's Restaurant
01.2023 - 07.2023
- Listened closely to customer needs, handled orders promptly, and resolved concerns
- Managed payments, takeout orders, and guest interactions with professionalism
- Stayed calm and focused during busy periods to support teamwork and smooth service
Front Desk
Cardiovascular & Heart Failure Clinic
05.2022 - 12.2022
- Greeted patients, scheduled appointments, and provided support with check-in procedures
- Worked with electronic health systems to update patient information accurately
- Assisted individuals with diverse needs in a compassionate, patient-focused manner
- Coordinated with clinical staff to maintain efficient patient flow
Cashier
QuickTrip
07.2021 - 05.2022
- Engaged customers with excellent service while maintaining a fast checkout experience
- Ensured accuracy when processing transactions, payments
- Helped create a welcoming environment by communicating clearly and professionally
Cashier
Einstein Bagel
11.2017 - 10.2018
- Delivered friendly, efficient service to customers during high-traffic morning rushes
- Operated POS systems
- Maintained a clean and organized work area to support smooth store operations
- Assisted team members to improve workflow and reduce wait times
Education
High School Diploma -
Franklin Police & Fire High School
1645 W McDowell Rd Phoenix, AZ 85007 United StateSkills
- 6 years of customer-facing experience
- Strong communication skills with the ability to resolve issues quickly and professionally
- Experience in managing fast-paced, high-traffic environments with steady customer flow
- Tech-savvy, with solid proficiency in Microsoft software and Google Sheets for reporting, organization, and workflow support
- Ability to multitask, stay organized, and maintain accuracy in fast-paced environments
- Positive, team-oriented attitude with a focus on efficiency and great experiences
- Bilingual English/Spanish
- Microsoft
- Phones
Timeline
Teacher Assistant
S.T.E.E.R.
08.2023 - Current
Cashier
Garcia's Restaurant
01.2023 - 07.2023
Front Desk
Cardiovascular & Heart Failure Clinic
05.2022 - 12.2022
Cashier
QuickTrip
07.2021 - 05.2022
Cashier
Einstein Bagel
11.2017 - 10.2018
High School Diploma -
Franklin Police & Fire High School