Fatma Aliyeva
Overview
10
10
years of professional experience
Work History
Backend Developer
Kapital Bank OJSC
Baku
09.2020 - Current
- Built APIs and data clients to consume APIs.
- Troubleshot and tested software and debugged to clean up code and improve efficiency.
- Managed efficient SQL queries and data transport.
- Worked in Agile Scrum team environment with high-tempo production cadence.
- Defined and maintained databases to deliver responsiveness to data client requests.
- Built flexible, reusable code and libraries for future use.
- Wrote unit tests to evaluate high code coverage.
- Integrated third-party APIs from external applications into web platforms.
- Collaborated with multidisciplinary team of designers, developers and system administrators.
- Created enhancements to resolve client problems and meet operational standards.
- Built databases and table structures for web applications.
- Corrected, modified and upgraded software to improve performance.
- Tested and deployed scalable and highly available software products.
QA Tester
Kapital Bank OJSC
Baku, Azerbaijan
11.2018 - 08.2020
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Senior Bank Teller
Demirbank OJSC
Baku, Azerbaijan
06.2016 - 11.2018
- Managed daily bank operations by processing customer transactions and providing exceptional customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Received car loan, home loan, and other payments and posted to accounts.
- Mentored newly hired team members on appropriate responses to patron questions.
- Answered inquiries regarding checking and savings accounts and other related products.
- Assisted customers with banking needs and inquiries.
- Handled various accounting transactions.
- Monitored and verified suspicious activity on customer accounts.
- Cross-sold credit cards, loans and other bank products.
- Processed applications for new accounts.
- Received loan and utility payments, sending funds to correct destinations.
Bank Teller
Kapital Bank OJSC
Baku, Azerbaijan
05.2014 - 06.2016
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided customer records, account statements and copies of checks.
- Counted and packaged currency and coins.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Assisted customers with compromised debit cards and issued new credentials.
- Sold and cross-sold bank products to new and existing customers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Maintained accurate records of customer transactions in line with bank procedures.
- Assisted customers with banking needs and inquiries.
- Handled various accounting transactions.
Education
MBA - Business Administration And IT
ASOIU
Baku, Azerbaijan05.2015
Bachelor of Applied Science in Information Technology - IT And Systems Engineering
ASOIU
Baku, Azerbaijan06.2013
Skills
- Java SE
- Java EE
- Spring Boot
- OOP
- SOLID principles
- SQL
- Docker
- Gradle
Languages
English
Upper intermediate
B2
Russian
Intermediate
B1
Timeline
Backend Developer
Kapital Bank OJSC
09.2020 - Current
QA Tester
Kapital Bank OJSC
11.2018 - 08.2020
Senior Bank Teller
Demirbank OJSC
06.2016 - 11.2018
Bank Teller
Kapital Bank OJSC
05.2014 - 06.2016
MBA - Business Administration And IT
ASOIU
Bachelor of Applied Science in Information Technology - IT And Systems Engineering
ASOIU