Felicia O'Sullivan
Phoenix
Summary
Experienced and results-driven Senior Accounting Manager with over 20 years of progressive experience in financial operations, payroll, tax compliance, and team leadership. Proven ability to streamline processes, implement technology solutions, and lead cross-functional teams. Adept at managing complex accounting functions and driving operational efficiency in fast-paced environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Accounting Manager
STChealth, LLC
05.2012 - Current
- Manage payroll and multistate tax filings for 150+ employees.
- Oversee quarterly tax filings, GSA sales filings, and sales tax research.
- Administer ADP timekeeping system and ensure accurate weekly reviews.
- Generate monthly invoices and maintain customer communication for timely payments.
- Maintain QuickBooks and implement new credit card processing solutions.
- Oversee year-end processes including 1099 preparation and asset tracking.
- Spearheaded transition to paperless filing system, improving efficiency and organization.
- Led financial reporting and analysis to ensure compliance with industry standards.
- Oversaw budget preparation and forecasting, enhancing accuracy in financial projections.
- Streamlined month-end close procedures, reducing turnaround time for financial statements.
- Developed internal control policies to mitigate risk and enhance operational efficiency.
- Mentored accounting staff, fostering professional growth and improving team performance.
- Analyzed financial data trends to support strategic decision-making initiatives.
- Collaborated with cross-functional teams to optimize resource allocation and cost management.
- Implemented ERP system enhancements, improving data integrity and reporting capabilities.
- Contributed to hiring, training and development of accounting teams.
- Consistently met strict deadlines for quarterly and annual financial reporting requirements.
- Developed comprehensive financial models to guide strategic decision-making processes.
- Spearheaded process improvements, leading to increased efficiency in accounts payable and receivable functions.
- Managed multi-million-dollar budgets, ensuring optimal allocation of resources across departments.
Staff Accountant
DEI Professional Services, LLC
03.2004 - 09.2011
- Led accounts receivable department and managed monthly billing.
- Drafted collection letters and conducted follow-up calls.
- Reconciled past-due accounts and resolved client issues.
- Introduced invoice scanning system to streamline operations.
- Processed payroll timesheets and supported secretarial functions.
- Edited proposals, managed city submittals, and conducted project research.
- Handled multi-line phone systems and expedited mail deliveries.
- Managed office supplies and reduced procurement costs.
- Managed full-cycle accounts payable and receivable processes to ensure accuracy and compliance.
- Prepared monthly financial statements, including balance sheets and income statements, for internal review.
- Conducted reconciliations of bank statements and general ledger accounts to maintain financial integrity.
- Led audit preparation efforts, collaborating with external auditors to facilitate efficient reviews.
Education
Master of Science - Accounting
Colangelo College of Business, Grand Canyon University
Phoenix, AZ04.2018
Bachelor of Science - Accounting
W.P. Carey School of Business, Arizona State University
Tempe, AZ12.2012
Skills
- Financial Reporting & Month-End Close
- Payroll & Multistate Tax Filings
- Sales Tax Research & GSA Filings
- QuickBooks & ADP Systems
- Bank Reconciliation & Deposits
- Fixed Asset Management
- Process Improvement & Paperless Systems
- Team Leadership & Cross-Training
- Customer Billing & Collections
- Team supervision
- Payroll processing
- General ledger management
- Bank reconciliation
Certification
IRS Certified Tax Preparer (VITA Program)
Timeline
Senior Accounting Manager
STChealth, LLC
05.2012 - Current
Staff Accountant
DEI Professional Services, LLC
03.2004 - 09.2011
Bachelor of Science - Accounting
W.P. Carey School of Business, Arizona State University
Master of Science - Accounting
Colangelo College of Business, Grand Canyon University
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