Felicia (Lisa) Foster
Scottsdale
Summary
Knowledgeable Executive RN with proven track record in leading clinical operations and business operations while enhancing patient care services. Spearheaded initiatives that improved operational efficiency and clinical outcomes. Demonstrated leadership and strategic planning skills, while fostering collaborative team environments.
Overview
8
8
years of professional experience
Work History
Administrator
KPG Home Health, LLC
03.2023 - Current
- Started from ground level, this deemed status, CHAP accredited Medicare home health agency
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
Chief Clinical Officer
KPG Home Health, LLC.
06.2021 - 03.2023
- Maintained strong relationships with external partners such as payers, vendors, government agencies, accrediting bodies, and community organizations to advance our mission of providing exceptional patient care experiences consistently.
- Developed and executed strategic initiatives for enhanced clinical performance and operational efficiency.
- Oversaw regulatory compliance efforts, ensuring adherence to all applicable laws, standards, and guidelines governing clinical practice.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Completed all state required contracts for Nursing Pool licenses and the like.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Chief Clinical Officer
MGA Homecare
02.2019 - 02.2021
- Maintained strong relationships with external partners such as payers, vendors, government agencies, accrediting bodies, and community organizations to advance our mission of providing exceptional patient care experiences consistently.
- Promoted a culture of safety by developing comprehensive risk management strategies aimed at reducing potential hazards in the workplace.
- Established and maintained collaborative partnerships with key stakeholders, promoting organizational alignment and driving essential change.
- Championed continuous quality improvement efforts, identifying opportunities for improvement and implementing targeted interventions.
- Clinical support and oversight of locations in Arizona, Colorado and Texas.
Vice President of Home Health
Angels of Care Pediatric Home Health Colorado, LLC
09.2017 - 02.2019
- Recruited to expand this Texas company into Colorado. CMS certified and ACHS accreditation achieved.
- Hired a team for successful growth and expansion at a fast pace.
- Within the first 2 years established home office in Denver and 2 branches (Colorado Springs and Pueblo).
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Education
Associate Degree in Nursing -
LSU-Alexandria
Alexandria, LASkills
- Team building and leadership
- Decision-making
- Administrative support
- Documentation and reporting
- Personable and approachable
- Office management
- Team collaboration
- Business administration
- Problem-solving
- Customer service
- Attention to detail
- Recordkeeping and file management
Timeline
Administrator
KPG Home Health, LLC
03.2023 - Current
Chief Clinical Officer
KPG Home Health, LLC.
06.2021 - 03.2023
Chief Clinical Officer
MGA Homecare
02.2019 - 02.2021
Vice President of Home Health
Angels of Care Pediatric Home Health Colorado, LLC
09.2017 - 02.2019
Associate Degree in Nursing -
LSU-Alexandria
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