Highly work oriented, responsible with phenomenal work ethic, ability to perform as part of a team or with no supervision. Outstanding professional level with strong rooted leadership core values; punctual and organized determination in order to benefit the company and or work place of business. Eager to learn new techniques and to seek out new challenges while thriving in a fast-paced work environment.
Overview
9
9
years of professional experience
Work History
Car Detailer Shift Leader
Major Lab Solutions
10.2024 - Current
Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Washed, waxed, and buffed vehicle bodies for professional shine.
Completed timely and thorough car details for increased customer satisfaction and repeat business.
Provided exceptional customer service and addressed customer inquiries.
Collected and disposed of trash in vehicle console spaces and under seats.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Maintained clean, tidy and safe work environment.
Vacuumed interiors of vehicles to remove dirt and debris.
Improved overall vehicle appearance with the use of professional-grade equipment and products.
Achieved superior results through meticulous attention to detail in all aspects of car detailing.
Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
Shined vehicle windows and windshields to remove water spots.
Applied protective agents, including sealants, to protect surfaces.
Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
Continually expanded knowledge of industry best practices through ongoing professional development opportunities.
Restored luster to vehicle interiors, including upholstery and vinyl.
Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
Washed cars and trucks daily for auto dealership.
Assisted with inventory control measures, ensuring adequate stock levels of necessary supplies at all times.
Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
Refilled gas tanks and documented fluid levels.
Achieved spotless engine bay appearance, degreasing and detailing for enhanced vehicle value.
Fostered team environment, training new detailers in techniques and customer service skills.
Adapted quickly to new detailing technologies and tools, keeping service offering competitive.
Ensured environmental compliance by properly disposing of chemical cleaners and waste.
Restored headlights to improve night vision and vehicle aesthetics with specialized cleaning techniques.
Customized cleaning solutions for different vehicle types, ensuring optimal results and client satisfaction.
Demonstrated attention to detail in removing tough stains and odors, restoring vehicle interior ambiance.
Inspected vehicles and equipment for visible damage.
Supervisor of Agriculture
the Growers Company
03.2022 - 09.2024
Monitored soil health through regular testing and analysis, adjusting fertilizer applications accordingly for optimal results.
Participated in community outreach programs promoting agriculture education among local schools and organizations.
Set realistic production goals based on historical data analysis, facilitating long-term planning.
Enhanced crop yields by implementing innovative farming techniques and sustainable practices.
Implemented quality control measures during harvesting process ensuring high-quality products for market sale.
Managed farm laborers, providing training and guidance for efficient work performance and safety protocols.
Oversaw the maintenance of farm equipment, ensuring proper functionality and reducing downtime due to repairs.
Maintained accurate records of all farm activities, including planting schedules, pesticide applications, and harvest data for future reference and analysis.
Established relationships with suppliers to secure favorable pricing on seeds, fertilizers, and other necessary materials.
Ensured compliance with local regulations regarding agricultural practices by staying up-to-date with industry standards.
Evaluated climate conditions regularly to make informed decisions about crop management strategies based on weather patterns.
Performed repairs and preventive maintenance on equipment and property.
Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
Maintained ranch records and documentation.
Sales Supervisor
Convey Health Solutions Llc.
09.2018 - 02.2020
Increased customer satisfaction by addressing and resolving client concerns efficiently.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Analyzed sales data to set quotas and assess potential areas of growth.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Promoted exceptional customer service by engaging clients on sales floor.
Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
Mentored junior staff members, fostering professional development and career progression within the organization.
Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decision making.
process credit cards and credit card transactions over the phone.
Commercial Tire Technician
Loves Truck and Travel Shops
09.2016 - 12.2018
Helped maintain a high level of shop efficiency by effectively delegating tasks among team members as needed.
Contributed to company growth through effective upselling of additional products and services.
Improved workplace safety by conducting routine equipment inspections and maintenance tasks.
Collaborated with team members to complete large-scale commercial tire projects within tight deadlines.
Ensured accurate billing information for clients by maintaining thorough records of all completed work orders.
Educated customers on proper tire care and maintenance, resulting in increased customer loyalty and repeat business.
Reduced vehicle downtime for clients by promptly diagnosing and resolving tire-related issues.
Performed wheel alignments, balancing, rotation services, resulting in improved vehicle performance for clients.
Enhanced customer satisfaction by providing efficient tire installation and repair services.
Supported management in implementing new policies or procedures aimed at improving overall operations efficiency.
Consistently met or exceeded productivity goals while maintaining high-quality standards for all services performed.
Developed positive working relationships with vendors to ensure smooth supply chain operations and timely delivery of required materials.
Streamlined service processes by maintaining a clean, organized, and well-stocked work environment.
Assisted in inventory management, ensuring optimal stock levels for various tire sizes and types.
Served as a mentor and resource for junior technicians, helping to improve their skills and confidence in performing essential tasks.
Provided exceptional customer service by addressing inquiries, complaints, and concerns in a timely manner.
Stayed current with industry trends and new products through ongoing professional development opportunities.
Promoted a culture of safety within the workplace by adhering to established guidelines and reporting any potential hazards immediately.
Demonstrated strong problem-solving skills when faced with complex or unusual tire-related issues requiring creative solutions.
Dismounted, mounted, and repaired tires according to manufacturer specifications.
Replaced and repaired tires using best practices for safe vehicle maintenance.
Operated machines safely and correctly, including tire changers and wheel balancers.
Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Disposed of old tires correctly, meeting safety and environmental requirements.
Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Maintained and managed tire and hardware inventory with regular stock assessments.
Analyzed customer needs to recommend suitable tires for personalized requirements.
Inspected and maintained equipment to limit operational disruptions.
Tested tires for wear, balance and overall condition.
Used shop machinery to balance tires and align vehicles for optimal performance.
Utilized specialized tools and equipment to safely remove and install tires.
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Customer Service Representative Team Lead/Billing Specialist at Innovative Lab SolutionsCustomer Service Representative Team Lead/Billing Specialist at Innovative Lab Solutions