Fernanda Palomares Torres
Phoenix
Summary
Hardworking employee offering familiarity with the position. Passionate about business success and talented at supporting company staff, associates and company’s needs. Willing to go the extra mile to learn new skills.
Overview
4
4
years of professional experience
Work History
Process Assistant
Amazon
Phoenix
01.2023 - Current
- Responded to advanced issues with professional and relationship-focused approach.
- Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.
- Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
- Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
- Supported special projects upon request from department manager.
- Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
Problem Solver
Amazon
Phoenix
11.2021 - Current
- Promoted high satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged coworkers with proactive strategies to understand needs and develop successful solutions.
- Exceeded team goals and collaborated with staff to implement initiatives.
- Worked under strict deadlines and responded to service requests.
- Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
Warehouse Associate
Amazon
Phoenix
10.2021 - Current
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Used pallet jacks to move items to and from warehouse locations.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Updated inventory and production information using warehouse management systems and scanner guns.
- GTDR trained
Process Assistant
Amazon
Phoenix
01.2022 - 01.2023
- Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
- Reviewed, analyzed and proposed operational improvements.
Education
Dentistry (Pre-Dentistry)
Universidad De Especialidades
México Skills
- Computers and Technology
- Meticulous Attention to Detail
- Judgment and Decision Making
- Flexibility in my schedule
- Strong Organizational Skills
- Task Prioritization
- Team leader
- Verbal and Written bilingual communication
Timeline
Process Assistant
Amazon
01.2023 - Current
Process Assistant
Amazon
01.2022 - 01.2023
Problem Solver
Amazon
11.2021 - Current
Warehouse Associate
Amazon
10.2021 - Current
Dentistry (Pre-Dentistry)
Universidad De Especialidades