Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Activities
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Fernanda C. Canez B.

Phoenix

Summary

Detail-oriented and dependable bilingual (Spanish/English) healthcare professional with 5+ years of experience supporting physicians in high-volume clinical settings. Skilled in EMR documentation, diagnostic testing, and patient care with strong anatomy and physiology knowledge. CPR, BLS, and First Aid certified. Experienced with microscope-based assessments, specimen handling in different scenarios in clinical and hospital settings, and lab-based documentation. Fast learner with a strong work ethic, seeking to transition into a laboratory technologist role with a focus on accuracy, compliance, and technical excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Ophthalmology Assistant/Scribe

Tozer Lee Eye Center
06.2022 - Current
  • Performed comprehensive pre-examination tests including visual acuity, intraocular pressure, and automated refraction to assist in patient assessment.
  • Acted as the primary bilingual liaison between Spanish-speaking patients and healthcare providers, ensuring clear communication during examinations, diagnoses, and treatment discussions, while fostering a welcoming environment and supporting the comfort of approximately 15 patients monthly.
  • Trained and mentored 5 ophthalmic technicians and 4 scribes on clinical protocols, how to perform diagnostic testing, process of clinical flow, patient care, and documentation practices.
  • Assisted in preparing exam rooms and supported ophthalmologists during patient exams and minor surgical procedures, ensuring a clean, ready environment and accurate, timely documentation of medical history, findings, and treatment plans.
  • Utilized diagnostic equipment such as OCT (RNFL/OCT/Anterior Segment), OPTOS fundus camera, and portable VR visual field, to perform routine and specialized tests as indicated.
  • Cross-trained on LDD adjustments for Light-Adjustable IOL, Corneal cross-linking for keratoconus, and Intense Pulsed Light/ Low Level Light Therapy for ocular rosacea/dryness management.

Medical Scribe Colorectal Surgery

Arizona Oncology
12.2021 - 06.2022
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Accurately and effectively charted up to 25-30 patient encounters daily, by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
  • Accompanied physicians through day in fast-paced, stressful environments.

Ophthalmology Assistant/ Scribe

Arizona Eye Consultants
02.2021 - 11.2021
  • Input details about the patient's chief complaint, physical examinations, medications, and other information into physical or electronic charts.
  • Assisted physicians with in-clinic procedures.
  • Improved clinic flow up to 80% while maintaining 99% accuracy of documentation with clinics of 60-80 patients daily.
  • Performed comprehensive patient work-ups before medical visits, including assessing visual acuity, pupil function, motility, and confrontational fields; measuring intraocular pressure; instilling eye drops; reading eyeglass prescriptions using an auto-lensometer; and conducting manifest refractions as needed.
  • Administered tests on patients such as Humphrey Visual Field Test, Optical Coherence Topography (OCT), and Fundus photos.
  • Completing side duties on time (that involved stocking and cleaning exam rooms/ sterilizing used instruments/shutting down machines).
  • Authorized and communicated with pharmacies for prescription refills and worked with insurance companies directly for medication Prior Authorizations.
  • Answering several patient/office to office messages and calls, returning voicemails.

Medical Scribe -FP

Scribe America
03.2020 - 03.2021
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts
  • Used NextGen medical record software every day and developed advanced skills
  • Maintained understanding of all active patients in order to facilitate workflow
  • Followed clinicians throughout shifts in high-volume, busy environments
  • Maintained 98% accuracy rate on daily production of 24 to 34 reviews per day
  • Improved office efficiency through increasing the number of patients seen in one day by 40%

Patient Transporter

Northwest Medical Center
03.2019 - 11.2019
  • Safely and promptly transported 20–25 patients per shift to procedure rooms, operating rooms, diagnostic testing areas, and assigned hospital rooms upon admission, adhering to clinical protocols and patient safety standards.
  • Supported and coached new transporters on policies and safety measures, helping with tasks as needed.
  • Picked up requested orders to move laboratory specimens, equipment, and supplies to assigned treatment areas.
  • Checked wheelchair, movable beds, and stretcher functionality before patient pick-up.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.

Patient Care Agent

Convergy's corporation
10.2016 - 03.2017
  • Worked as an Inbound call Agent.
  • Received up to 400 calls a day and directed customers to the correct department regarding their needs, as either warm or cold transfer.
  • Refilled, located, and transferred patients prescribed medication as needed.
  • Collaborated with physician offices/ staff and worked directly with insurance companies in regards of any medication matters to provide excellent care to patients.

Education

Nursing -

Pima Community College
03-2027

High School Diploma -

Nogales High School
08.2016

Skills

  • Bilingual: Spanish & English
  • EMR Software Proficiency
  • Microsoft Office: Word, Excel, Outlook
  • 65 WPM Typing Speed
  • CPR, BLS & First Aid Certified
  • Medical Transcription & Documentation
  • Extensive Anatomy & Physiology Knowledge
  • Laboratory Protocol Awareness
  • Diagnostic Equipment Operation (Specular microscopy, OCT, Fundus Camera, Visual Field Testing)
  • High Attention to Detail
  • Fast Learner, Able to Work Independently
  • Patient Support & Clinical Communication

Certification

AED/ BLS / CPR / HIPPA / OSHA

Languages

Spanish
Native or Bilingual

Timeline

Certified Ophthalmology Assistant/Scribe

Tozer Lee Eye Center
06.2022 - Current

Medical Scribe Colorectal Surgery

Arizona Oncology
12.2021 - 06.2022

Ophthalmology Assistant/ Scribe

Arizona Eye Consultants
02.2021 - 11.2021

Medical Scribe -FP

Scribe America
03.2020 - 03.2021

Patient Transporter

Northwest Medical Center
03.2019 - 11.2019

Patient Care Agent

Convergy's corporation
10.2016 - 03.2017

Nursing -

Pima Community College

High School Diploma -

Nogales High School

Activities

CPR/AED and first-aid certified

Fernanda C. Canez B.