Fernando Chacon
Mesa
Summary
Adept at field operations and fostering customer relations, I significantly enhanced project efficiency and safety standards at Bingham Equipment Company. My expertise spans equipment maintenance, diagnostic testing, and professional communication, ensuring high-quality outcomes and customer satisfaction. Achieved through meticulous attention to detail and a proactive approach to problem-solving.
Energetic and resourceful professional with knack for troubleshooting and problem-solving in dynamic environments. Familiar with fundamentals of equipment maintenance and repair, and skilled in using basic diagnostic tools and software. Committed to ensuring operational efficiency and reliability through diligent and precise work.
Overview
15
15
years of professional experience
Work History
Field Technician
Bingham Equipment Company
03.2024 - 02.2025
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Construction Wireman
Rosendin Electric
04.2023 - 01.2024
- Enhanced project efficiency by streamlining construction processes and implementing time-saving techniques.
- Achieved high-quality results through meticulous attention to detail in all aspects of wiring installation and maintenance tasks.
- Installed and tested fire, safety, and lighting systems for both residential and commercial customers.
- Identified electrical issues and performed troubleshooting tasks to effectively resolve problems.
- Troubleshot electrical issues efficiently using advanced diagnostic tools while adhering to safety best practices.
- Demonstrated expertise in various types of wiring systems including residential, commercial, industrial, data cabling, among others.
- Minimized downtime due to equipment malfunctions by performing routine maintenance checks and addressing issues promptly.
- Contributed to a positive work environment by fostering teamwork, open communication, and recognizing the achievements of fellow crew members.
- Efficiently installed electrical systems and components with careful analysis of technical schematics and specifications.
Service Technician
Hdz Automotive And Equipment Services
03.2012 - 07.2020
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Enhanced customer satisfaction by performing thorough diagnostics and timely repairs on various vehicle makes and models.
- Maintained up-to-date knowledge of automotive technologies, attending training sessions and workshops as needed for professional growth.
- Increased shop efficiency by maintaining a clean, organized workspace and effectively managing repair schedules.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Automotive Parts Salesperson
AutoZone
02.2010 - 04.2012
- Maximized cross-selling potential by suggesting complementary accessories or related products based on individual client preferences or needs during their purchase experience.
- Enhanced store inventory management by maintaining accurate records of products, ensuring timely reordering and minimizing stockouts.
- Efficiently resolved customer disputes or complaints regarding incorrect orders or returns, fostering goodwill between the business and its clientele.
- Boosted sales revenues by organizing promotional events and offering targeted discounts on select merchandise during peak seasons.
- Improved overall store appearance by creating organized displays and regularly updating product signage, attracting more customers and increasing sales opportunities.
- Assisted customers in navigating warranty claims or returns processes by providing clear instructions and guiding them through necessary steps, resulting in a hassle-free experience.
- Assisted customers in finding appropriate parts promptly.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
Education
No Degree - Hydraulic And Engine
Bobcat
Denver, CO06-2023
High School Diploma -
Skyline Highschool
Mesa, AZ05-2012
Skills
- Field operations
- Workplace safety
- Professional communication
- Equipment installation
- Equipment maintenance
- Root-cause analysis
- Hardware repair
- Diagnostic testing
- Hardware and software installation
- Programming
- Electrical systems
- Component repair
- Cable pulling
- Interpreting diagrams
- Preventative maintenance
- Multitasking Abilities
- Customer relations
Languages
Spanish
Native or Bilingual
Timeline
Field Technician
Bingham Equipment Company
03.2024 - 02.2025
Construction Wireman
Rosendin Electric
04.2023 - 01.2024
Service Technician
Hdz Automotive And Equipment Services
03.2012 - 07.2020
Automotive Parts Salesperson
AutoZone
02.2010 - 04.2012
No Degree - Hydraulic And Engine
Bobcat
High School Diploma -
Skyline Highschool
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