Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Fidan Huseynova

Fidan Huseynova

Baku,

Summary

Proactive leader with over 12 years of experience in Banking sphere and experience in several HR and organizational transformation projects. Currently, alongside Head of TA and Recruitment division, as the acting Head of Employee Engagement division, responsible for developing and implementing strategies to enhance employee satisfaction, motivation, and communication, including fostering strong connections between employees and the bank. In-depth knowledge of Human Resources management, Project management and Agile methodology. Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship.

Highly skilled in strategic planning, candidate and employee experience, including employer branding. Strong focus on team collaboration and adaptability, consistently driving successful hiring outcomes. Known for building solid relationships and delivering results in dynamic environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Head of Talent Acquisition & Recruitment Division

PASHA Bank OJSC
12.2022 - Current
  • Oversee all sourcing, hiring and employee acquisition processes within an organization
  • Creating and implementing talent acquisition strategies for leadership, mid-career and graduate hiring
  • Review and analyze the current processes and procedures for the recruitment and talent acquisition division.
  • Assist with the implementation of new software for the talent acquisition division (SAP)
  • Manage the division budget and complete financial forecasts for the division
  • Designing and driving the adoption of consistent recruiting, interviewing and hiring practices that support a strong candidate experience
  • Partnering with leaders within the organization to track the ongoing hiring needs of their business
  • Identifying and partnering with external providers as required to ensure hiring needs are met
  • Defining and driving the team to meet and exceed hiring benchmarks relating to time to fill, cost per hire, diversity hiring, and hiring manager and candidate satisfaction
  • Defining and leading projects focused on Employee branding and Employee Value Proposition actions.
  • Managing and mentoring Talent acquisition and Recruitment team members and tracking division KPIs
  • Led and managed the Employee Engagement Survey (EBS).

Projects :

  • Summer internship 2023
  • "Dev Zone" Learning Marathon
  • "Analytics Zone" Learning Marathon
  • "Recruitment Excellence" for hiring managers
  • "Techo" - Recruitment Campaign
  • "Parla" 2024 - Summer Internship project
  • Techo Bank Hackhathon
  • Customer Excellence Internship Program
  • "CustomerFirst" engagement project
  • Diversity, Equality, Inclusion (DEI) initiatives and charity events
  • "ZirvedeSen" Internship Program

Manager of HR Business Partnering Division

Kapital Bank OJSC
03.2021 - 12.2022
  • Work with Stakeholders to understand business strategies and priorities – and to provide the necessary support to meet business objectives
  • Ensure the effective execution of HR frameworks, policies.
  • Lead Agile teams in budgeting, forecasting and planning their talent pipeline requirements - including overseeing the review and approval of replacement headcount requests against the establishment and to make recommendations for approval of justifiable requests of new headcount
  • Equip business leaders with the appropriate tools and knowledge to effectively manage and develop their people and provide proactive guidance and counsel on people related issues such as employee relations, performance management, developmental feedback, etc.
  • Provide thought leadership, expertise and best practice insights to support organizational design and change management activity
  • Manage annual training and development needs assessment process.
  • Implement strategic training and development procedures and improve upon training measures
  • Drive and direct all recruitment efforts and processes for 5000 employees
  • Implement strategic hiring procedures and improve upon recruitment measures
  • Conduct frequent performance reviews for recruiters during expat recruitment

· Settings HRBP role Competencies

Projects:

“Competency based interview model”

Preparing competency based interview model for bank.

“Data camp” internship project (Data CoE)

“Bir design meetup” (Design CoE)

Tech day event for developers

Onboarding project – for Agile teams

Agile Coach

Kapital Bank OJSC
03.2021 - 03.2022
  • Guides the team and organization on how to use agile practices methodologies
  • Coaches the team; facilitates transparent and adaptive team culture
  • Supports product owner on release planning and backlog management
  • Helping to build jira workflow for all of the teams and train how to use jira boards and workflow to count T2M
  • Removes impediments such as cultural barriers or logistic challenges
  • Fosters close cooperation across all team members, encourages cross-training and supporting each other
  • Facilitates communication and collaboration inside and outside the team
  • Implements Agile process, principles and practices across all levels of the team, organization and second line of defense
  • Fosters self-organization and growth within the team
  • Generates agile mindset in team through conversations, coaching, and role playing exercises
  • Builds a trusting and safe environment where problems can be raised without fear of punishment

Projects:

  • Banking products tribe

1.Micro products ( customer onboarding, sales)

2. Mortgage subdomain project - https://ipoteka.kapitalbank.az/

( half end to end sales )

3.Cards squad (lending non lending products)

  • Customer Experience tribe

1. Cross cell project supporting by McKinsey & Company

Manager of Recruitment Division

Kapital Bank OJSC
10.2018 - 03.2021

• Drive and direct all recruitment efforts and processes

• Implement strategic hiring procedures and improve upon recruitment measures

• Work with human resources department to confirm hiring needs and requirements

• Direct and oversee the hiring of upper management and executives

• Create and suggest new and effective interviewing procedures and techniques

• Ensure current staff numbers are sufficient and appropriately distributed

• Engage in effective recruitment methods to determine useful applicant markets

• Directly interact with job candidates and respond to initial queries

• Process and track applicant job submissions

• Manage recruitment databases

• Conduct initial candidate screenings and interviews

• Refer qualified and selected applicants to specific department for further interviews

• Conduct and request required tests needed for hire (proficiency, background, drug, etc.)

• Manage recruitment efforts and advertising budgets

• Set clear goals and benchmarks for recruitment team

• Train and supervise recruiters in correct company processes

• Encourage open lines of communication between yourself and recruiting team

• Conduct frequent performance reviews for recruiters

• Document and present detailed progress reports of recruiting campaigns

• Attend recruiting fairs to find prospective employees

• Demonstrate to candidates a positive reflection or our brand and company

• Adherence to fair employment laws and practices

Projects:

“İT summer internship project 2019”

• Preparing, promoting, recruiting during the project. Recruit 30 smart İT student for internship. Recruit 60 IT students for internship at Bank systems management department/ Information Systems Development Department/Help desk unit.

“IT internship project 2019”

Preparing, promoting, recruiting during the project. Recruit 30 smart İT student for internship.

“Kapitalimiz” Internship project

Preparing, promoting, recruiting during the project. Recruit 60 volunteers for the internship for Front Office.

• “Ucuncu bahar “internship project (Social project)

Preparing, promoting, recruiting during the project. Recruit 12 volunteers for the internship for Front Office trough pensioners.

Nakchivan branches transformation

Recruitment of new staff, presentations at Nakhchivan universities about employment possibilities in bank.

“Dev Day 2019” event for IT professionals

Recruitment web-site project - 2019-2020 – hr.kapitalbank.az

Agile transformation – Recruitment plan 2020-2021

“Agile söhbətləri’ project– 2021 may-june

Consultant&Trainer

Human Training&Services
02.2018 - 10.2018

• Advising management on the administration of human resources,training development and recruitment policies and procedures;

• Serving as internal consultants by analyzing a company’s current HR programs and recommending solutions;

• Presenting training sessions related to specific HR programs;

• Created new training materials including audio visual resources;

• Completed administrative tasks including maintaining attendance records, delivering quizzes, and grading tests;

• Providing individual tutoring and coaching to course participants, ensuring personalized feedback;

• Performed pre-instructional assessments and post-training evaluations;

• Preparing several motivational programs for company employees.

Head of Recruitment Divison

Avrora group
04.2017 - 02.2018

• Update current and design new recruiting procedures (e.g. job application and onboarding processes);

• Supervise the recruiting team and report on its performance;

• Keep track of recruiting metrics;

• Implement new sourcing methods;

• Source and recruit candidates by using databases, social media etc;

• Development and training of a variety of testing methods;

• Research and choose job advertising options;

• Recommend ways to improve our employer brand;

• Coordinate with department managers to forecast future hiring needs;

• Participate in job fairs and career events;

• Build the company’s professional network through relationships with HR professionals, colleagues and other partners;

• Organize internship programs in several departments in company;

• The formation and maintenance of a database of employees and an internal database of candidates;

• Checking references of candidates;

• Providing selected Employees with relevant Job Offer;

• Promotion and Rotation of Employees;

• Providing new Employees with On-boarding process;

• Making Adaptation training for new employees;

• Organize Corporate events in company;

• Organize several Motivation programs in company;

• Attending on several trainings,business events,tv&radio programs as a company representative.

Senior HR specialist

Rabitabank OSCJ
05.2014 - 04.2017

• Producing a comprehensive human resources plan for future staffing requirements;

• Producing job descriptions and job specifications of employment;

• Searching for candidates through internal and external resources;

• Searching for candidates by job placements, recruitment agencies, the center of labor and employment, labor exchange and etc;

• Screening candidate’s resumes and job applications;

• Conduct interviews using various reliable personnel selection tools;

• Initial selection of candidates;

• Purpose and coordination of interviews (date, time, place, etc.);

• The formation and maintenance of a database of employees and an internal database of candidates;

• Checking references of candidates:

• Controlling the probation period process of new Employees;

• Providing selected Employees with relevant Job Offer;

• Providing new Employees with On-boarding process;

• Making Adaptation training for new employees;

• Working with HR electronic database (e-gov);

• Preparation of orders, instructions and references for Employees;

• Organize internship programs in our bank and branches;

• Provide interns during the internship programs;

• Preparing events –team building activities for the employees (teambuilding events, anniversaries, holiday parties and etc.);  Preparing training needs of employees;

• Working with training centers and agencies;

• Arrange trainings for employees (place, time, schedule);

• Organize corporate events in bank;

• Monthly organize Birthday event for staff.

HR Recruitment Specialist

NabHolding – Baku Electronics
04.2013 - 05.2014

• Making announcement of new vacancies;

• Making the recruitment process;

• The formation and maintenance of an internal database of candidates;

• Searching for candidates through internal and external resources;

• Search for candidates by job placements, recruitment agencies, the center of labor and employment, labor exchange and etc.;

• Hiring and Recruiting process;

• Initial selection of candidates;

• Purpose and coordination of interviews (date, time, place, etc.);

• Conduct primary interviews;

• Assessment of skills, psychological characteristics of candidate, assessment of possible risks;

• Development and training of a variety of testing methods;

• Making Motivational trainings for employees;

• Making Adaptation training for new employees.

HR Specialist

IDEA* – İntern Dialogue for Environmental Action
09.2012 - 02.2013

• Interviewing new members

• Working with the new volunteers in adaptation period

• Making announcement of new vacancies

• The formation and maintenance of an internal database of candidates

• Organizing weekly meetings with new members

• Attending and organizing projects and trainings of our campaign

• Represented campaign in some meetings and projects

• Making presentations as represented person of campaign in the Universities of Azerbaijan

• Developing effective training programs

• Preparing training needs of volunteers

Education

Master of Business Administration - Graduate School Of Business

Istanbul University
07-2025

Accredited Coach Training Program (ACTP) -

Erickson Coaching International
08.2021

Master - MBA Program – Human Resources Management

Khazar University
02.2015

Bachelor - Faculty of English language philology

Tafakkur University
05.2013

Skills

  • Analysis and research skills
  • Employee experience
  • Candidate experience
  • Strategic planning
  • HR metrics and analytics
  • Data-driven decision making
  • Diversity and inclusion
  • Recruitment strategy
  • Stakeholder management
  • Talent management
  • Employee engagement strategies
  • Coaching and mentoring
  • Policy improvement recommendations
  • Human resource management software HRMS

Certification

  • Certified Group-wide Trainer/Facilitator, PASHA Holding
  • CPD Certificate , The CPD Certification Service -UAE Dubai
  • Lead to Inspire, PASHA Bank - by Develor
  • CIPD Talent Management & Workforce Planning Conference Certificate - London UK
  • PEM 360 & AAII4 Agile, PO Certification Program
  • ICF Accredited Continuing Coach Education Program (CCE) Turkey, Deep Coaching Program

Personal Information

Timeline

Head of Talent Acquisition & Recruitment Division

PASHA Bank OJSC
12.2022 - Current

Manager of HR Business Partnering Division

Kapital Bank OJSC
03.2021 - 12.2022

Agile Coach

Kapital Bank OJSC
03.2021 - 03.2022

Manager of Recruitment Division

Kapital Bank OJSC
10.2018 - 03.2021

Consultant&Trainer

Human Training&Services
02.2018 - 10.2018

Head of Recruitment Divison

Avrora group
04.2017 - 02.2018

Senior HR specialist

Rabitabank OSCJ
05.2014 - 04.2017

HR Recruitment Specialist

NabHolding – Baku Electronics
04.2013 - 05.2014

HR Specialist

IDEA* – İntern Dialogue for Environmental Action
09.2012 - 02.2013

Master of Business Administration - Graduate School Of Business

Istanbul University

Accredited Coach Training Program (ACTP) -

Erickson Coaching International

Master - MBA Program – Human Resources Management

Khazar University

Bachelor - Faculty of English language philology

Tafakkur University
Fidan Huseynova