Fidan Rasulova
Sumgait
Summary
Reliable and team-focused, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction. Demonstrated ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations.
Overview
3
3
years of professional experience
Work History
Volunteer
"Birkönüllü" organization
Baku, Azerbaijan
03.2022 - Current
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Crew Member
McDonald's Azerbaijan
Baku, Azerbaijan
06.2023 - 10.2023
- Managed inventory levels for efficient operations during peak hours.
- Executed daily operation procedures ensuring adherence to company's policies.
- Assisted in staff training to enhance teamwork and improve service delivery.
Volunteer
Baku Main Customs Department
Baku, Azerbaijan
11.2022 - 02.2023
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Increased customer satisfaction by resolving issues.
İnternship
Nizami District Enforcement and Probation Departme
Baku, Azerbaijan
07.2022 - 09.2022
- Handled incoming calls and emails, ensuring prompt response.
- Maintained a high level of service whilst dealing with client queries and complaints.
- Facilitated smooth operations within the department through organised file management and data entry tasks.
Volunteer
Sumgayit city executive department of the Ministry
Sumgait, Azerbaijan
04.2022 - 06.2022
- Carried out day-to-day duties accurately and efficiently.
- Completed duties to deliver on targets with accuracy and efficiency.
Education
Bachelor of Arts - Management
Academy of Public Administration
Baku,Azerbaijan 09.2021 -
Skills
Technical Skill-Microsoft Excel~İntermediate level (charts,formulas,data tables)
Microsoft Word~Proficient (text editing,document formatting)
Microsoft Power Point~Proficient (creating and designing presentations)
Soft Skill-Leadership & Decision making at university group assignments
Public Speaking & Presentation-Experience in presenting projects in the educational environment
Problem solving &Adaptability-Experience acquired at work and volunteering environments
Languages-Azerbaijani(Native),Turkish(Fluent),English(Pre-Intermediate)
Timeline
Crew Member
McDonald's Azerbaijan
06.2023 - 10.2023
Volunteer
Baku Main Customs Department
11.2022 - 02.2023
İnternship
Nizami District Enforcement and Probation Departme
07.2022 - 09.2022
Volunteer
Sumgayit city executive department of the Ministry
04.2022 - 06.2022
Volunteer
"Birkönüllü" organization
03.2022 - Current
Bachelor of Arts - Management
Academy of Public Administration
09.2021 -
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