Fidan Rzayeva
Baku
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
7
7
years of professional experience
Work History
Operations Manager
Formag Forwarding
09.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Office Manager
Formag Forwarding
03.2023 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
Office Manager
Softline International
09.2021 - 04.2022
Salesperson
Sabina Perfumery And Cosmetics
01.2017 - 10.2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Receptionist
Adorecosmetics
05.2021 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
83
Azerbaijan, Baku05.2015
Skills
- Bookkeeping
- Inventory Control
- Administrative Support
- Supply Management
- Employee Supervision
- Data Entry
- Customer Relations
Languages
Azerbaijany
Native language
Russian
Upper intermediate
B2
English
Elementary
A2
Timeline
Operations Manager
Formag Forwarding
09.2023 - Current
Office Manager
Formag Forwarding
03.2023 - Current
Office Manager
Softline International
09.2021 - 04.2022
Receptionist
Adorecosmetics
05.2021 - 09.2021
Salesperson
Sabina Perfumery And Cosmetics
01.2017 - 10.2021
High School Diploma -
83
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