Fidel Forten Richards Jr
Phoenix
Summary
Seeking a position that offers a challenge and potential with an organization where my skills will benefit my employer. Dependable with strong organizational skills, along with effective problem resolution skills. Highly reliable self-starter , equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.
Overview
12
12
years of professional experience
Work History
Banquet Setup Lead
Fairmont Princess Resort
09.2021 - Current
- Delegated tasks to staff members to maximize production under tight deadlines.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Interpreted instructions to schedule and set up events to client specifications.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Liaised with catering department about event changes and implemented requested adjustments.
Houseman/ Banquet set up
Embassy Suites
02.2015 - Current
- HouseKeeping - responsible for changing sheets and make beds in the guest rooms;
- Responsible for keeping the rooms stocked with clean cups, coffee supplies, towels and other bathroom items, such as shampoo;
- Sort, wash, load and unload laundry;
- Maintain all cleaning equipment and materials in a safe and sanitary working condition;
- Monitor and report necessary domestic repairs and replacement
- Night, /Banquet set-up- Ability to stand for extended time periods;
- Responsible for making deliveries if needed upon lobby request, kept walk ways and pool clean, and maintained;
- Maintain and clean bathrooms throughout the night, replenish towel supply for housekeeping; secure property
Security,chauffeur ,back of the House Help
Copper Blues at Desert Ridge
03.2021 - 04.2022
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
Kitchen Steward
Four Seasons Resort & Hotel
02.2014 - 06.2014
- Ability to follow directions
- Capable of standing and walking for extended time periods;
- Responsible for upkeep of kitchen and dishes
Warehouse Worker
Amazon
10.2012 - 02.2013
- Ability to follow direction and being careful about details;
- Communicate with customers courteously;
- Moved product in and out of warehouse;
- Must be reliable, conscientious, and dependable in order to fulfill obligation;
- Capable of sitting, standing and walking for extended time periods
Education
High School Diploma - General
Moon valley High School
Phoenix, AZSkills
- Quick Learner
- Dedicated Team Player
- Organized
- Good Communication Skills
- Customer Oriented
- Self-Motivated
- Trouble Shooting Capabilities
- Ability to lift 75lbs or more
- Room cleaning
- Post-event breakdown
- Buffet preparation
- Table setting
- Customer service excellence
- Time management
Timeline
Banquet Setup Lead
Fairmont Princess Resort
09.2021 - Current
Security,chauffeur ,back of the House Help
Copper Blues at Desert Ridge
03.2021 - 04.2022
Houseman/ Banquet set up
Embassy Suites
02.2015 - Current
Kitchen Steward
Four Seasons Resort & Hotel
02.2014 - 06.2014
Warehouse Worker
Amazon
10.2012 - 02.2013
High School Diploma - General
Moon valley High School
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