Vanessa Mendoza
MARICOPA
Summary
Dedicated professional with a history at Exceptional Community Hospital, excelling in patient confidentiality and administrative functions. Demonstrated ability to enhance records management through innovative strategies, achieving improved efficiency. Known for exceptional documentation skills and a commitment to providing outstanding customer service, contributing to a positive healthcare environment.
Professional with robust background in healthcare administration, bringing valuable experience in patient registration and office management. Proven ability to enhance patient satisfaction and maintain meticulous records. Highly collaborative and results-driven, known for reliability and adaptability in dynamic environments. Strong skills in data accuracy and customer service.
Overview
5
5
years of professional experience
Work History
Registration Representative
Exceptional Community Hospital
01.2024 - Current
- Maintained accurate records by updating patient demographics, insurance, and financial information.
- Supported hospital compliance efforts by adhering to HIPAA guidelines and maintaining the confidentiality of patient information.
- Implemented time-saving strategies for quicker completion of registration tasks without compromising accuracy or quality of service.
- Improved overall work environment through active participation in department meetings, sharing ideas for enhancements, and supporting team-building initiatives.
Patient Access Representative
Banner Casa Grande Medical Center
01.2020 - 12.2024
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Education
Ocean View High School
Huntington Beach, CA06-2006
Skills
- Patient confidentiality
- Documentation skills
- Records management
- Administrative functions
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Registration Representative
Exceptional Community Hospital
01.2024 - Current
Patient Access Representative
Banner Casa Grande Medical Center
01.2020 - 12.2024
Ocean View High School
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