Fikret DADASHZADE

Accomplished IT professional with a strong focus on strategic IT planning and service delivery improvement. Expertise in IT outsourcing, infrastructure management, and project management, complemented by technical leadership skills. Proficient in Microsoft Office 360, Active Directory, and service desk management, with a proven track record in enhancing IT support services and procedural documentation. Committed to driving efficiency through effective patch management and first-line to second-line IT support. Aspires to leverage skills in IT services management to lead transformative projects that align with organisational goals. Intelligent it manager with several-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.