Fiona Hanrahan
Phoenix
Summary
Highly personable and skilled in customer service, with background as Hostess in restaurant . Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Zipps Bar and Grill
Phoenix
07.2022 - Current
- Monitored dining area to assess server capacity and estimate wait times.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Greeted customers and escorted them to their tables.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Kitchen Staff Member
Mountain Mike's Pizza
Phoenix
03.2024 - 07.2024
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Followed health and safety guidelines for food preparation and service.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Inspected dining area prior to opening for any maintenance issues requiring attention.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Set up food items for brunch buffet line.
Education
High School Diploma -
Mountain Pointe Highschool
Phoenix, AZ05-2025
Skills
- Reservation coordination
- Dining customer service
- Dining room management
- Front-of-house display creation
- High volume dining
- Special event hosting
- Strong multitasking
- Friendly demeanor
- Problem-solving
- Customer service
- Team collaboration
- Kitchen staff coordination
- Food inspection
Timeline
Kitchen Staff Member
Mountain Mike's Pizza
03.2024 - 07.2024
Restaurant Hostess
Zipps Bar and Grill
07.2022 - Current
High School Diploma -
Mountain Pointe Highschool