FIRUZA TALIBOVA
Baku,UAE
Summary
Strategic Retail and Operations Manager with over 10 years' experience in fashion retail, F&B, and wholesale distribution. Expertise in managing multi-unit operations, driving sales growth, and leading teams to launch successful ventures. Recent focus on B2B wholesale in Dubai, complemented by strong retail operations and brand management skills. Fluent in English, Russian, and Azerbaijani.
Overview
21
21
years of professional experience
1
1
Certification
Work history
Sales Supervisor (B2B Wholesale)
S2B - Tobacco Trading Company
Dubai, UAE
2025.08 - 2026.04
- Expanded client base through proactive business development and field sales initiatives
- Cultivated and sustained relationships with retail clients and distributors to enhance collaboration
- Managed wholesale sales of tobacco products, e-cigarettes, shisha, and accessories
- Monitored sales performance and ensured achievement of targets
- Streamlined product distribution and ensured stock availability to meet client demand
Co-owner & Operations Manager
“Bakü Barbekü” Fast Food Cafe
Baku
2017.10 - 2020.05
- Oversaw daily operations, staffing, procurement, and financial performance to maintain operational standards
- Managed menu development and cost control to optimise offerings and enhance profitability
- Built and trained team to deliver high service quality and streamline operations
- Co-founded and managed a fast-food concept specializing in local cuisine
Brand Manager
Yasmin Mall
Baku
2014.04 - 2015.10
- Managed fashion retail brand operations within a major shopping mall
- Managed merchandising strategies to attract customers, sales performance, and store standards
- Coordinated with suppliers and managed inventory
Co-owner
Naf-Naf (French Brand)
Baku
2014.07 - 2015.03
- Co-managed retail operations of international fashion brand
- Supervised store performance, staff, and customer experience
Deputy General Manager / Operations Manager
Mosaic Group LLC
Baku
2011.11 - 2013.10
- Supervised multiple retail and F&B outlets
- Managed operations, staff performance, and sales targets
- Ensured brand standards and operational efficiency
- (Franchisee of Karen Millen, Oasis, Il Patio, Planet Sushi)
Translator / Personal Assistant
Mosaic Group LLC
Baku
2010.11 - 2011.11
English Language Instructor
CELT Colleges
Baku
2009.12 - 2010.10
PA to Director
Mars-M Construction Company
Baku
2007.09 - 2009.07
Store Manager / Quality Control / Security
Chudo Pechka LLC
Baku
2005.04 - 2005.10
Education
Bachelor’s Degree - International Relations
Azerbaijan University of Languages
Baku, Azerbaijan /2004 - /2008
Skills
CRM Software ( 1C , Bitrix)
MS Office
Team Leadership
Sales
Customer Service
Operations Management
Certification
- IOSH Certificate — Managing Safely
- April 2020
LANGUAGES
Azerbaijani — Native
Russian — Native
English — Fluent
Spanish — Basic
CAREER BREAK
- 2020 – 2025
- Planned career break due to COVID-19 pandemic and childbirth. Successfully returned to workforce in Dubai in 2025.
ADDITIONAL INFORMATION
Driving License — Category B
Timeline
Sales Supervisor (B2B Wholesale)
S2B - Tobacco Trading Company
2025.08 - 2026.04
Co-owner & Operations Manager
“Bakü Barbekü” Fast Food Cafe
2017.10 - 2020.05
Co-owner
Naf-Naf (French Brand)
2014.07 - 2015.03
Brand Manager
Yasmin Mall
2014.04 - 2015.10
Deputy General Manager / Operations Manager
Mosaic Group LLC
2011.11 - 2013.10
Translator / Personal Assistant
Mosaic Group LLC
2010.11 - 2011.11
English Language Instructor
CELT Colleges
2009.12 - 2010.10
PA to Director
Mars-M Construction Company
2007.09 - 2009.07
Store Manager / Quality Control / Security
Chudo Pechka LLC
2005.04 - 2005.10
Bachelor’s Degree - International Relations
Azerbaijan University of Languages
/2004 - /2008