Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Fissal Algedi

Mesa

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

FC Associate

Amazon
09.2023 - Current
  • Followed procedures at all times for personal and team safety.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Operated pallet jacks, pits and to transport merchandise throughout facility.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • run phase 3 multiple times and have the ability to communicate well with the PA's
  • the ability to work in both side inbound and outbound
  • get a really top rate in stow

Severing

BUFFLO WILD WINGS
04.2023 - 09.2023
  • Greeted customers, answered questions, and recommended specials to increase profits
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items
  • Promoted desserts, appetizers, and specialty drinks to optimize sales
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Assistant Store Manager

AT&T
03.2022 - 02.2023
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Assisted customers, answered questions, and resolved problems for stellar customer service
  • Delegated assignments based on team strengths to optimize floor coverage and service levels
  • Fostered relationships with customers to expand customer base and retain business
  • Followed-up with clients after installations to assess quality service and customer satisfaction
  • Improved overall customer purchasing experiences to promote steady revenue
  • Created and implemented store displays, promoting sales and growth
  • Collected payments and provided accurate change
  • Contacted new and existing customers to outline benefits of products
  • Assisted in continuous development of effective store associates to achieve desired sales and results
  • Oversaw aspects of maintenance, inventory, and daily activity management
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making
  • Handled scheduling for store shifts to achieve adequate staffing
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Oversaw office operations and maintained store compliance
  • Helped sales professionals finalize customer sales and handled escalated concerns.

Team Lead of Online Grocery Pickup Department

Walmart
03.2019 - 01.2022
  • Satisfied customers with quick, accurate service under tight deadlines
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Education

High School Diploma -

High School Ohd

Associate of Applied Business -

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
12.2024

Skills

  • Coustmer servis
  • Time Management
  • Persuasive Speaking Skills
  • Ability to Use Positive Language
  • Effective Listening
  • Team member motivation
  • Sales closing
  • Stock management
  • Retail loss prevention
  • Business Development
  • Cash handling accuracy
  • Strategic Planning
  • Merchandising knowledge
  • Records management
  • Business development
  • Customer relations
  • Sales expertise
  • Issue resolution
  • Google Slides
  • Inside and outside sales
  • Tracking attendance numbers
  • Relationship selling
  • Good work ethic
  • Material Handling
  • Warehouse Safety
  • Performance Monitoring
  • Time Management and Organization
  • Teamwork and Collaboration
  • Microsoft office products and application experience

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Promoted from sales representative to assistant store manager, in less than 3-months.
  • Supervised team of 30 staff members.
  • Resolved product issue through consumer testing.

Languages

English
Arabic

Certification

  • First Aid/CPR Certified

Timeline

FC Associate

Amazon
09.2023 - Current

Severing

BUFFLO WILD WINGS
04.2023 - 09.2023

Assistant Store Manager

AT&T
03.2022 - 02.2023

Team Lead of Online Grocery Pickup Department

Walmart
03.2019 - 01.2022

High School Diploma -

High School Ohd

Associate of Applied Business -

Maricopa Community Colleges - Mesa Community College

Similar Profiles

CREATE PROFILE
Fissal Algedi