Summary
Overview
Work History
Education
Skills
Software
Timeline

FOTSO IRINE NJOMI

Waitress
Abu Dhabi

Summary

Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Waitress

WDC Aparthotel
03.2020 - 04.2024
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

High School Diploma -

GHS , Kumba Cameroon
04.2001 -

Skills

Safe Food Handling

Software

POS Operation

Microsoft Word

Microsoft Excel

Timeline

Waitress - WDC Aparthotel
03.2020 - 04.2024
GHS - High School Diploma,
04.2001 -

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FOTSO IRINE NJOMIWaitress