Frances Garofanello
Goodyear
Summary
Dynamic HR leader with extensive experience at the Department of Veteran Affairs, excelling in strategic workforce planning and employee engagement initiatives. Proven track record in reducing turnover and optimizing recruitment processes, while ensuring compliance with employment laws. Adept at leveraging HR metrics to drive decision-making and enhance organizational effectiveness.
Overview
28
28
years of professional experience
Work History
Supervisory, Human Resources Specialist
Department of Veteran Affairs, Veterans Benefits Administration
04.1997 - Current
- Conducted thorough job analyses and evaluations to create accurate job descriptions, classifications, and compensation structures.
- Developed comprehensive compensation packages to attract top talent and retain high-performing employees.
- Managed benefits administration processes, ensuring timely enrollment for all eligible employees while minimizing costs to the organization.
- Oversaw successful recruitment campaigns, significantly reducing time-to-hire through targeted sourcing strategies and efficient interview processes.
- Provided expert guidance on employee relations issues, resolving conflicts efficiently while maintaining professional standards.
- Developed succession plans to ensure seamless leadership transitions, safeguarding against gaps in crucial positions.
- Reduced employee turnover rate through the creation of a comprehensive onboarding process and consistent communication with new hires.
- Optimized workforce planning strategies by utilizing data-driven insights to make informed decisions regarding staffing needs.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Liaised between multiple business divisions to improve communications.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Education
MBA - Human Resources Management
Colorado Technical University
Colorado Springs, CO12-2007
Skills
- HR policies implementation
- HR metrics and analytics
- Team leadership
- Decision-making
- Employment law compliance
- Problem-solving capacity
- Strategic workforce planning
- Succession planning expertise
- Recruitment
- Job analysis
- Compensation and benefits
Timeline
Supervisory, Human Resources Specialist
Department of Veteran Affairs, Veterans Benefits Administration
04.1997 - Current
MBA - Human Resources Management
Colorado Technical University
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