Francia Cota
Rio Rico
Summary
Dynamic Sales Associate with a proven track record at The Home Depot, excelling in customer service and relationship building. Skilled in cash handling and adept at leveraging exceptional people skills to boost sales and customer satisfaction. Demonstrated ability to enhance store environment and customer experience through effective problem-solving and teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
The Home Depot
12.2021 - Current
- Provide customer service: Greet customers, answer questions, and help customers find products
- Resolve issues: Handle customer complaints and inquiries in a professional manner
- Maintain customer relationships: Follow up with customers to ensure satisfaction and monitor customer feedback
- Maintain store environment: Maintain a clean and safe shopping environment
- Learn products: Learn about products and services offered by The Home Depot
- Promote services: Promote services offered at the Special Services Desk, Tool Rental, and Pro Desk
- Assist customers: Assist customers with special orders and installed sales
- Use point-of-sale system: Process orders, returns, and exchanges using the point-of-sale system
Education
Languages
Cobach
Nogales Son05.2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Client service
- Product sales
Certification
I got my certificate for first aid, AED, CPR and hemorrhaging
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
The Home Depot
12.2021 - Current
Languages
Cobach
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