Francisco Valencia
Phoenix,AZ
Summary
I am an ambitious self-motivated individual passionate about sustainable and environmental impacts. Skilled in technical proficiency and design, I am adaptable and driven with a strong work ethic and the ability to thrive in team-based or individually motivated settings. A versatile and diplomatic individual recognized for reacting positively to an ongoing, changing environment.
Overview
5
5
years of professional experience
Work History
Design Computer Technician
Hanger Prosthetics & Orthotics
12.2024 - Current
- Design custom orthotic/prosthetic devices using CAD and 3D modeling.
- Collaborate with clinicians and researchers on prosthetic device studies.
- Support data collection and documentation for research and patient outcomes.
- Ensure design accuracy, quality standards, and patient-specific customization.
Sales Representative
Elegance Jewelers
01.2021 - 01.2024
- Conducted product demonstrations and explained the unique features and benefits of various jewelry items, enhancing customer understanding and satisfaction.
- Collaborated with team members to create visually appealing displays and custom jewelry designs utilizing laser welding and cutting machines
- Successfully achieved and surpassed monthly sales targets through effective customer engagement and product knowledge.
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
Problem Solver/ Operations
Amazon
06.2021 - 03.2023
- Investigate and resolve inventory discrepancies, order errors, and workflow issues to ensure accurate and efficient operations.
- Collaborate with warehouse teams and management to troubleshoot and address system or process challenges in real-time.
- Analyze recurring problems, implement process improvements, and maintain compliance with safety and company standards.
Associate
In N Out
01.2020 - 01.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to the products and services.
Education
Bachelor of Science - Architectural Studies
Arizona State University
Tempe, AZ03-2024
Timeline
Design Computer Technician
Hanger Prosthetics & Orthotics
12.2024 - Current
Problem Solver/ Operations
Amazon
06.2021 - 03.2023
Sales Representative
Elegance Jewelers
01.2021 - 01.2024
Associate
In N Out
01.2020 - 01.2022
Bachelor of Science - Architectural Studies
Arizona State University
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