Frederick Usher
Maricopa,AZ
Summary
Sales-oriented operations leader with 25+ years of experience supporting revenue growth through customer relationship management, business development, logistics, fleet operations, and technical services. Proven ability to work directly with customers, identify needs, recommend solutions, manage accounts, and ensure service delivery that drives retention and repeat business. Navy Veteran with strong communication, leadership, and consultative skills.
Overview
49
49
years of professional experience
1
1
Certification
Work History
Senior Diesel Technician
Cox Fleet Services
04.2024 - Current
- - Perform preventive maintenance, diagnostics, and repairs on ThermoKing, Carrier, and other refrigeration units, as well as Freightliner and Mack trucks.
- - Conduct DOT inspections and ensure vehicles remain compliant and road-ready for customer operations.
- - Diagnose and repair compressors, coils, electrical components, braking systems, air lines, liftgates, and trailer systems.
- - Serve as a customer-facing service representative, working directly with fleet managers and drivers to identify issues, explain findings, and recommend repair solutions.
- - Support service revenue by identifying additional maintenance needs, presenting repair options, and obtaining approvals.
- - Manage parts inventory and service truck equipment to minimize downtime.
- - Complete DOT documentation and service records accurately and on time.
Electronics & Maintenance Technician
Universal Pressure Pumping / NexTier Oilfield Solutions
01.2023 - 04.2024
- - Monitor and support operation of critical pumping equipment during field operations.
- - Diagnose and maintain commercial vehicles and electronic systems using CAT/ET and Cummins Insite.
- - Work directly with customers to explain equipment issues and recommend solutions.
- - Support account retention by ensuring uptime and compliance.
- - Ensure all equipment meets DOT, safety, environmental, and client standards.
- - Interpret schematics and prepare reports for management and customers.
Logistics & Fleet Maintenance Manager
Carvana
02.2022 - 12.2022
- - Managed 21 drivers, 17 trucks, 3 mechanics, and 5 inventory specialists.
- - Oversaw DOT compliance and safety for outbound vehicles.
- - Coordinated operations of a new inspection center and transportation hub.
- - Partnered cross-functionally with sales, operations, and auction partners.
- - Resolved delivery issues impacting customer satisfaction.
- - Utilized systems including Quintiq, Deputy, Motive, Tableau, Workday, and Slack.
Terminal Manager, Heavy Duty Division
Rolfson Oil / Tyton Holdings
04.2021 - 01.2022
- - Managed daily operations of oil and lubricants terminal.
- - Coordinated inbound and outbound fuel shipments.
- - Assisted in design and build of a new bulk plant.
- - Tracked inventory exceeding 100,000 gallons.
- - Served as primary contact for customer and driver issues.
- - Ensured DOT and IFTA compliance.
Fleet Manager & Senior CDL Driver
Future Infrastructure / Talus
11.2019 - 03.2021
- - Managed fleet teams across two locations.
- - Performed repairs on over 80 pieces of specialized equipment.
- - Ordered and maintained fleet parts inventory.
- - Worked with GM to prioritize assets based on customer deadlines.
- - Created preventive maintenance schedules.
- - Managed vendors and conducted driver safety training.
Repair Shop Manager / Senior Driver
Lunderby Trucking
08.2018 - 09.2019
- - Managed six diesel mechanics across two locations.
- - Coordinated repairs for over 50 oil hauling trucks.
- - Diagnosed and repaired DOT commercial vehicles.
- - Ordered parts and controlled maintenance costs.
- - Created schedules and prioritized customer needs.
General Manager / Senior Driver Trainer
Rolfson Oil / Tyton Holdings
02.2015 - 04.2018
- - Managed operations for 20 drivers, technicians, and mechanics.
- - Coordinated logistics and compliance for bulk oil customers.
- - Assisted in design and implementation of a bulk plant.
- - Trained and certified new drivers.
- - Oversaw day-to-day bulk tank shop operations.
Bulk Sales & Transport Manager
Creek Oil Field Services
10.2014 - 02.2015
- - Managed 18 transport drivers and delivery schedules.
- - Led business development through cold calls and rig visits.
- - Managed customer relationships and new account development.
- - Scheduled safety training and compliance.
- - Delivered fuel and maintained bulk plant equipment.
Lead Petty Officer / Electronics Technician / Recruiter / Trainer
United States Navy
01.1977 - 01.1997
- - Managed and trained teams of up to 25 electronics technicians.
- - Scheduled and supervised maintenance of telecommunications systems.
- - Served in recruiting and training roles requiring persuasion and communication.
Skills
- - Customer Relationship Management & Retention
- - Consultative / Solution-Based Selling
- - Business Development & Cold Calling
- - Account & Territory Support
- - Customer Issue Resolution
- - Cross-Functional & Team Leadership
- - Operational Support for Revenue Growth
Certification
- - Class A CDL (Doubles/Triples, Tanker, Hazmat)
- - DOT Hazmat Advanced Awareness | OSHA 10
- - First Aid & CPR | Defensive Driving
- - PEC Premier SafeLand
- - Extensive training in hydraulics, PLCs, electrical systems, pumps, diagnostics, and industrial equipment
Timeline
Senior Diesel Technician
Cox Fleet Services
04.2024 - Current
Electronics & Maintenance Technician
Universal Pressure Pumping / NexTier Oilfield Solutions
01.2023 - 04.2024
Logistics & Fleet Maintenance Manager
Carvana
02.2022 - 12.2022
Terminal Manager, Heavy Duty Division
Rolfson Oil / Tyton Holdings
04.2021 - 01.2022
Fleet Manager & Senior CDL Driver
Future Infrastructure / Talus
11.2019 - 03.2021
Repair Shop Manager / Senior Driver
Lunderby Trucking
08.2018 - 09.2019
General Manager / Senior Driver Trainer
Rolfson Oil / Tyton Holdings
02.2015 - 04.2018
Bulk Sales & Transport Manager
Creek Oil Field Services
10.2014 - 02.2015
Lead Petty Officer / Electronics Technician / Recruiter / Trainer
United States Navy
01.1977 - 01.1997