Fuad Vilayət Əliyev
Baku
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Head of Ferry Group
Azerbaijan Caspian Shipping Company
Baku
10.2021 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Achieved cost-savings by developing functional solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Updated and maintained databases with current information.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Identified needs of customers promptly and efficiently.
Commercial Manager
Azerbaijan Caspian Shipping Company
Baku
09.2015 - 11.2021
- Developed strategies for successful bidding on commercial projects.
- Maintained an up-to-date database of current customers and potential leads.
- Managed customer relationships to ensure satisfaction with services provided.
- Drafted proposals outlining pricing structures, payment terms and delivery timelines.
- Prepared presentations for management review highlighting key performance metrics.
- Created reports summarizing sales data and customer feedback information.
- Priced structures for products for increased profitability.
- Participated in trade shows, conferences, and other events as a representative of the organization.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Reviewed, analyzed and negotiated contracts to ensure that all terms and conditions met the company's objectives.
- Identified areas of improvement in existing processes and procedures.
- Directed and coordinated products, services and sales activities.
- Analyzed financial statements to identify trends in revenue growth or cost reduction opportunities.
- Resolved customer complaints regarding sales and service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Operated a variety of machinery and tools safely and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Chairman of the Board
ROYAL ISTEYT MMC (Garant Holding)
Baku
02.2012 - 04.2014
- Monitored industry trends to identify potential risks or areas of opportunity for the company.
- Executed on-time, under-budget project management to adhere to road map.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Provided guidance on corporate social responsibility initiatives.
- Facilitated communication between external stakeholders such as investors or regulators.
- Collaborated with executive team members to develop long-term objectives for the organization.
- Led strategic planning and execution to enhance profitability and company growth.
- Optimized supply chain to reduce materials costs and improve distribution.
- Served as a representative of the Board at various events such as conferences or investor presentations.
- Reviewed financial statements, reports, and other documents prior to board meetings.
- Utilized various software and tools to streamline processes and optimize performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
Deputy Director
ROYAL ISTEYT MMC (ZQAN Holding)
Baku
05.2009 - 02.2012
- Implemented process improvements to increase efficiency and effectiveness.
- Coordinated efforts between multiple departments to achieve desired results.
- Managed budgets, ensuring fiscal responsibility.
- Analyzed data to identify trends or patterns in order to anticipate challenges or opportunities.
- Collaborated with finance department to manage budget and forecast expenses.
- Managed communication between department heads and senior management.
- Coordinated daily operations and managed workflow to enhance productivity.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Oversaw the maintenance and updating of organizational databases and records.
- Managed inventory and resources to ensure availability and cost-effectiveness.
- Prepared reports and presentations for executive leadership review.
- Established operational policies and procedures to ensure efficient operations.
Sales Operator
Azersun Holding, Sales and Distribution
Baku
06.2003 - 12.2006
- Resolved customer complaints in a timely manner.
- Followed-up with sales teams and customers with complex issues to coordinate resolutions.
- Generated regular sales reports for management review, highlighting key performance metrics.
- Provided product recommendations based on customer needs and preferences.
- Produced sales documents, finalized deals and filed records.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Processed customer orders, exchanges and returns and kept customers informed about progress.
Education
M.D. - Legal Regulation of The Economy
State Administration Academy
Baku06.2003
Bachelor of Science - State And Municipal Administration
State Public Administration Academiy
Baku07-2001
Skills
- Detail-Oriented Approach
- Flexible and adaptable
- Communication
- Data Management
- Problem-solving
- Research
- Networking
- Microsoft Office
Registrationaddress
1-ci Dəmiryol küç., Bakı, Binəqədi ray., 23, 7
Childrencount
3
Personal Information
- Passport Number: P 3402801
- Date of Birth: 01/11/80
- Nationality: Azərbaycanlı
- Marital Status: Evli
Languages
Azeri
First Language
English
Upper Intermediate (B2)
B2
Russian
Advanced (C1)
C1
Turkish
Advanced (C1)
C1
Timeline
Head of Ferry Group
Azerbaijan Caspian Shipping Company
10.2021 - Current
Commercial Manager
Azerbaijan Caspian Shipping Company
09.2015 - 11.2021
Chairman of the Board
ROYAL ISTEYT MMC (Garant Holding)
02.2012 - 04.2014
Deputy Director
ROYAL ISTEYT MMC (ZQAN Holding)
05.2009 - 02.2012
Sales Operator
Azersun Holding, Sales and Distribution
06.2003 - 12.2006
M.D. - Legal Regulation of The Economy
State Administration Academy
Bachelor of Science - State And Municipal Administration
State Public Administration Academiy
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