Chirsten Jones
Phoenix,AZ
Summary
Operations professional with 6 years of experience in warehouse, production, and quality environments. Experienced in training, coaching, and developing team members, facilitating clear communication, and reinforcing operational standards. Known for independent judgment, strong organization, and the ability to support teams across shifts.
Overview
7
7
years of professional experience
Work History
Production Lead
HelloFresh
Phoenix, AZ
06.2023 - Current
- Coach team members on production procedures, quality expectations, and safety standards through hands-on support
- Provide real-time, constructive feedback and follow up to ensure understanding and consistency
- Facilitate shift communication by clarifying goals, changes, and priorities to the team
- Independently monitor workflows and adjust staffing or priorities to meet operational needs
Quality Associate
HelloFresh
Phoenix, AZ
02.2023 - 06.2023
- Train team members on quality requirements and proper handling procedures
- Conduct quality inspections and explain findings to employees to prevent repeat errors
- Document issues and follow up with leadership and team members on corrective actions
Production Associate
HelloFresh
Phoenix, AZ
05.2022 - 02.2023
- Learned and consistently applied standard operating procedures while assisting newer employees
- Supported peer training by modeling correct processes and answering questions on the floor
Shift Coach
Randstad (Contract) — HelloFresh
12.2022 - 01.2023
- Reinforced operational expectations and assisted team members during shifts
- Supported communication between leadership and employees and prepared shift documentation
Warehouse Associate
ThredUp Distribution Center
Phoenix, AZ
02.2021 - 03.2022
- Trained and mentored new hires on warehouse processes, quality expectations, and productivity standards
- Provided peer feedback and answered process-related questions to support consistency and accuracy
Assistant Teacher
An Angel’s Touch Daycare
Atlanta, GA
04.2019 - 01.2021
- Supported structured learning, skill development, and behavioral guidance in a training-focused environment
- Communicated expectations clearly and documented progress and observations
Education
Diploma - undefined
Westlake High School
Psychology
Atlanta Metropolitan State College
Atlanta, GASkills
- Quality control
- Quality assurance
- Workflow management
- Operations management
- Assembly and production
Team coordination
Quality assurance
Problem-solving
Timeline
Production Lead
HelloFresh
06.2023 - Current
Quality Associate
HelloFresh
02.2023 - 06.2023
Shift Coach
Randstad (Contract) — HelloFresh
12.2022 - 01.2023
Production Associate
HelloFresh
05.2022 - 02.2023
Warehouse Associate
ThredUp Distribution Center
02.2021 - 03.2022
Assistant Teacher
An Angel’s Touch Daycare
04.2019 - 01.2021
Diploma - undefined
Westlake High School
Psychology
Atlanta Metropolitan State College